Alto has integrated with Fixflo, enabling you to automate and streamline every property management interaction.
From tenant reporting and managing contractor quotes, to invoicing and reconciling maintenance costs, you can manage all your property maintenance jobs from one system - giving you complete control over your property portfolio.
This article includes:
What are the benefits of using Fixflo?
- Stay on top of costs - Get instant maintenance costs updates in Alto and reconcile costs at the right ledger
- Increase first-time fixes - Empower your tenants and contractors with self-serve tools and resolve maintenance issues quickly
- Real-time updates - Stay in control with automated and real-time interaction updates from one connected system
- Reduce data entry - Property, occupier, landlord, and contractor information, and tenant repair works, automatically syncs from Alto to Fixflo
- Triage maintenance jobs - Reduce the amount of back-and-forth with tenants and contractors by triaging requests as they come in
- Built-in guidance - Filter out up to 20% of tenant maintenance issues with helpful guidance and advice built into Fixflo
Setting up the integration
If you would like to request access, whether you're an existing Fixflo customer or if you want to get set up as a new customer:
- Click Tools on the main toolbar
- In the dropdown menu, click Integrations
- Click the Tenant Maintenance category
- Below Fixflo, click Tell me more
- If you're an existing Fixflo customer and want to integrate your account with Alto, click Integrate Fixflo. Slide the toggle indicating you have an account and click Integrate, at which point your request will be sent.
Then, within Fixflo, you'll need to generate an authentication token. Please follow the instructions here to generate this - If you're a new customer wanting to get set up with Fixflo, click Register interest. Complete the short form and click Submit. Fixflo will then contact you to set up a no-obligation chat so you can find out more about them and how they integrate with Alto
- If you're an existing Fixflo customer and want to integrate your account with Alto, click Integrate Fixflo. Slide the toggle indicating you have an account and click Integrate, at which point your request will be sent.
To check on the status of your integration request and whether it's activated within Alto, you can view the Tell me more > Integrate page.
Here, within the Branch integration section, you can view a Sent date alongside the available branches you have access to - this is the date upon which an activation email was sent to the partner.
How does the integration work?
Having Alto integrate with FixFlo enables your property, landlord, tenant, and supplier data to be pushed into Fixflo, saving you time in data entry.
Additionally, tenant repairs are synced with works orders so you gain visibility and control of all repair processes.
Invoices and charges added to Fixflo will also sync back into Alto.
Each piece of data will sync daily from Alto to Fixflo. As such, Alto becomes your main source of truth; if you need to add a new property, add it to Alto and it will sync to Fixflo overnight.