When onboarding with Alto, during your Onboarding kick off call, your Onboarding Coordinator will discuss your training journey. (Please refer back to your Alto hub as required)
Your training journey consists of free of charge self-paced digital learning via Alto Skills, and Trainer Q&A sessions with one of our expert Software Trainers, to spend on topics of your choice.
Alto Skills training
Note
It’s essential that your team complete their Alto Skills training prior to the Alto Activation
Everything you need to know has been broken down into bitesize skills, each taking no more than 3-5 minutes to learn. Alto Skills covers all aspects of Alto from initial setup and getting your first property uploaded, to running your client account or adapting your letter templates to suit your requirements.
Features of Alto Skills include:
- Skills-focused, enabling you to learn what you need, when you need it. With the ability to search for anything, anytime, you can quickly find the exact content you need
- Personalised learning with tailored suggestions, ensuring the content fits you
- Get your questions answered by an Alto expert
- Social features that help you stay connected with colleagues and other agencies
- Managers have access to easy to read leaderboards showing team engagement at a glance. No need for complex reports or manual checks
What skills do I need to complete?
Alto Skills has been built to suit you and so you won't see any long winded modules that you need to complete - instead there are short courses focused on individual skills or processes.
The topics and skills you chose when setting up your account will determine what your homepage looks like as it will recommend you content relevant to those. This means it's entirely up to you what content you choose to learn, that best suits your role.
You can always look for specific content too via the search functionality, or, via the tabs, as explained in the video.
In addition to the above, you also have access to the Alto Help Centre at any time to search for information.
Should you have any queries, you can email us at altoskills@altosoftware.co.uk.
For more information on Alto Skills, including FAQs, click here.
I'm a manager, can I view the progress of my team?
As a manager, you can see the progress of your team members from the Teams area.
- Click Insights
- Click Teams
Teams allows you to view easy to read leaderboards showing team engagement at a glance, with no need for complex reports or manual checks.
Trainer Q&A sessions
Your Trainer Q&A sessions can be booked to suit you - you might prefer to have the sessions shortly after the live migration, or you might want to spend time using Alto before collating questions and topics you’d like to cover.
Your Onboarding Coordinator will update your Alto hub, providing links to book the sessions.
Did you know...
Once you've completed your skills training and utilised your Trainer Q&A sessions provided with Onboarding, additional training is available if you feel you'd benefit from it.
We offer training covering all aspects of Alto - the details of which can be found via the links, along with booking options:
- Alto Ignite training - 30 minute topical training designed to drive immediate improvements and boost your Alto know-how
- Alto Elite training - supplementary training designed to help you delve deeper into Alto
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