Alto uses its own word processor to produce tenancy agreements and letters. The templates for these are set up with merge codes, so when you produce a tenancy agreement or any other letter, the details of the record you have selected is merged with the merge codes to produce a complete document. Once complete, you're able to edit the document before sending it to print, email or e-sign.
There are two types of letter templates in Alto:
- Ad hoc template
- One that is based upon a Timeline entry (also known as an event-driven template)
An event driven letter is triggered by a specific process, i.e. when a market appraisal has been completed or an offer accepted
A tenancy agreement is often created as an Ad hoc template and will be available in your letter library.
- Click Tenancies on the main toolbar
- Select the relevant tenancy for whom you are creating the tenancy agreement, from Recent & Favourite Tenancies
- Alternatively, find the tenancy using the Search Tenancies bar in the top right
- The tenancy Overview screen opens. Click Docs
- In the dropdown menu, click Write a Letter...
- In the Write a Letter window, click Ad hoc, using a letter template from my library
- Click Next
- Choose which template to use for your letter
- Filter by Brand, Branch, Sale/Rent to refine the list
- Click your preferred template to select it
- Double click a template to preview it
- Click Next
- Choose the records for your letter:
- Associated Contact - This is either the landlord or tenant whom you are preparing the agreement for
- Associated Property - This can be changed if necessary
- Associated Tenancy - This can be changed if necessary
- Associated Supplier - Search for and select a supplier, if you have this merge field in your agreement
- Send from - Use the dropdown menu to edit if necessary
- Appearance (Branch/Brand) - If your agency uses different branding, select the necessary brand
- Click Finish. Your document will open up in a new tab on your browser
As you scroll down the page, you'll see details of the selected record that has merged with the Tenancy Agreement template.
- Edit the contents of the template, if required (Insert text from Microsoft Word and other document editors, add formatting, tables etc)
For more information on Letter editor features, click here - On the top toolbar of the document:
- Click Save if you have made any changes
- Click Preview PDF to show an example of your letter on the chosen stationery
- Cancel to void the merged document
- Close to save the letter to your letter rack
- Click Finalise, then Print, Email, Print and Email or eSign (if activated)
- A record of the document is saved in the Timeline of all records it is associated with, which you can refer to at a later date if necessary