Changing a tenancy to periodic

If the need arises, you can change an active tenancy from a fixed-term tenancy to a monthly rolling periodic tenancy. During this process, you are also able to change the Rental Amount, Rental Frequency and the Contract type.  

The steps below will also enable you to process a rent increase on an existing periodic tenancy.  

  1. Click Tenancy on the main toolbar
  2. Select the relevant tenancy you want to change the term on from Recent & Favourite Tenancies
    1.  Alternatively, find the tenancy using the Search Tenancies bar in the top right
  3. Click Tenancy on the side menu
  4. At the bottom of the screen, click New Periodic Term
    1. You may get a Tenant Fees Act 2019 warning flag appear. Click Continue
      For more information on Deposit and tenancy fee warning triangles, click here
  5. The New Periodic Term window appears
    1. Click the Contract dropdown menu to change the contract type
    2. Edit the Rental Amount if needed, by over-typing the existing amount with the new rental amount
    3. Click the Rental Frequency dropdown menu to select the new rental frequency
    4. Edit the No of Occupants by typing the correct number in
    5. Add or edit the Occupant Details
  6. Click New Periodic Term when all the relevant changes have been made
  7. The New Periodic Term window appears. This allows you to check the new periodic tenancy is linked to the correct property and landlord. Make any relevant Notes if necessary and click OK
  8. The Charges For This Tenancy window appears. A new recurring rent charge will be created that will be raised automatically on the relevant rent due date
    1. If there are any Expired charges, click Expired to delete them
    2. Click Delete Charge
    3. Click OK to confirm you want to delete the charge
  9. You can now either: 
    1. Click Close if you want to continue without manually raising the rent. The tenancy will now be set to periodic
      OR
    2. If you need the rent to be demanded now, in order to process the rent for your landlord rather than waiting for Alto to raise the charge later:
      1. Click the tickbox in the Raise Now column
      2. Click Raise Selected
      3. Click Raise Selected again. The next rent demand will appear and you can go on to receipt the rent in the normal way

Related articles: 

Renewing or editing a tenancy

Processing a full deposit refund with the custodial scheme

Processing a full deposit refund with the insured scheme

Refunding a deposit less deductions for an insured scheme

Refunding a deposit less deductions for a custodial scheme

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