eSigning allows your clients to sign important paperwork online. Your agency is able to manage the progress of your eSign documents, view completed documents, as well as provide an audit trail in the corresponding timeline.

If your agency signs a tenancy agreement on behalf of a landlord, individual users can be set up as authorised signatories, giving them authority to sign a tenancy agreement on behalf of the landlord. 

This article includes: 

Enable Group Role settings

 Note

You will need access to System Administration, to edit your Group User settings. Your appointed Group Administrator will have access to these permissions

  1. Click Tools on the main toolbar
  2. On the side menu, under System Tools, click System Administration
  3. Click Group Users
  4. Click Edit next to the user you want to permit as an authorised signatory
  5. Scroll down and select Electronic Signing from the list
  6. Click Save

Enable authorised signatory

To set up authorised signatories for individual users:

  1. Click Tools on the main toolbar
  2. On the side menu, under System Tools, click System Administration
  3. Click Group Users
  4. Search for the user in the Search bar, filter by Status and Branch (if required)
  5. Click Edit next to the user you want to permit as an authorised signatory 
  6. Scroll down and tick Authorised Signatory
  7. A warning message appears, click OK
  8. Click Save

 Warning

It is important the Authorised Signatory is aware that if a user selects for them to sign on behalf of a landlord and is not properly authorised to do so, the person named as Authorised Signatory may be personally liable for any obligations under those contracts

Disable authorised signatory

  1. Click Tools on the main toolbar
  2. On the side menu, under System Tools, click System Administration
  3. Click Group Users
  4. Search for the user in the Search bar, filter by Status and Branch (if required)
  5. Click Edit next to the user you want to disable as an authorised signatory
  6. Scroll down and untick Authorised Signatory
  7. Click Save

Related articles: 

Activating eSigning

Sending documents for eSigning

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