Alto uses a word processor to create letter templates. As part of this process, if you have a document that needs to be permanently attached to a letter, the document can be set up on the letter template so it's always attached when the letter is produced.
This article includes:
Upload the document
Note
- You will need access to System Administration, to add the document you want to attach. Your appointed Group Administrator will have access to these permissions
- It isn't possible to add merge codes to your attached document, only to the contents of the letter template
For more information on Adding merge codes to a letter template, click here
For more information on a List of merge codes for letter templates, click here
The document you want to attach to your letter template must first be uploaded into your branch settings in .pdf format.
- Click Tools on the main toolbar
- In the dropdown menu, click Templates and admin
- On the side menu, under System Tools, click System Administration
- Click Branches
- Click Edit next to your Branch
- Scroll down to the Media Items section and click Upload New File
- Name - Enter the name of your document
- Media Type - In the dropdown menu, click File
- Sub Type - In the dropdown menu, click Unspecified
- Printable Library Image? - Leave unticked
- Choose File - Click Choose File, locate your document on your computer or network. Click Open
- Click Upload
Add the attachment
- Click Tools on the main toolbar
- In the dropdown menu, click Templates and admin
- On the side menu, under App Tools, click Letters & Stationery Templates
- Click the relevant Letter Template that you wish to add the attachment to
- The Letter Template opens. Click File
- Click Attachments
- Available - In the dropdown menu, click the document that you uploaded. You can repeat this step to attach more than one document
- Current - Displays all the documents you have selected and attached. Click the bin to remove the attachment
- Click Close
Note
Any attachments added on documents sent for eSign will not be received by your contacts
Related articles:
Adding an image into a letter template