Alto makes it easy for you to manage the progression of a sale/property purchase. The Progressions tab provides you with a list of all your sales in progression, and from there you can manage each individual sale via the use of progression tasks that are to be followed, until such time as the sale has completed.
To help you, each section below acts as a process walkthrough and links out to the relevant articles.
This article includes:
- How to access a sale progression
- Finding and filtering sales
- Communicating with parties involved in a sale
- Working through sale progress tasks
- Updating the sales status
- Ending a sale that's no longer proceeding
- Miscellaneous
How to access a sale progression
There are two ways you can access the progression of a sale:
From Progressions:
- Click Progressions on the main toolbar
- Click All Sales on the side menu
- You can filter the sales by Status, Property Branch or Negotiator if you need to narrow down the number of sales listed
- Click the relevant sale from the list
From Properties (i.e. the property record):
- Click Properties on the main toolbar
- Select the relevant property from Recent & Favourite Properties
- Alternatively, find the property using the Search Properties bar in the top right
- Click Actions
- In the dropdown menu, click Sales Progression
Progressing a sale can involve many actions so please refer to the appropriate article.
Finding and filtering sales
Finding the sales progression information on a completed property
Sales in progress grouped by solicitor
Communicating with parties involved in a sale
Record all important notes (with the ability to share them) all in one place, and quickly view and communicate with buyers, sellers and conveyancers:
Adding a sales progression note
Sending a sales progression email
Sending a sales progression SMS
Working through sale progress tasks
Assign and track timed reminders to chase pre-defined (and custom) tasks when needed:
Best practice
Whilst it isn't mandatory to complete all of the tasks in order to progress a sale, we recommend it as it enables you to check that everything that should have been done, has been done.
As each task completed advances the progress meter, everyone can quickly see how far every sale has reached from the progression screen without having to go into each and every sale
Adding, completing and cancelling sales progression tasks
Note
The list of progress tasks that you see when progressing a sale may differ from the one that appears in these examples as this list can be customised in System Administration by your appointed Group Administrator
For more information on Setting up default settings in Group Settings, click here
Updating the sales status
Updating sales progression target dates
Adding or changing solicitors on a sale in progress
Navigating chain details and adding properties
Renegotiating a sale in progress
Changing the deal owner for a sale
Changing the status of a sale in progress
Changing the pipeline status of a sale in progress
Reverting an exchanged sale back to in progress
Ending a sale that's no longer proceeding
Withdrawing a sale in progress
Updating a sale in progress if sold externally
Updating an exchanged sale after failing to complete