Alto uses its own word processor to create and edit letter templates. As part of this, you're able to permanently remove a letter template from your Letter and Stationery Templates library. Once removed, it will no longer be available to use.
Note
Before deleting a letter, check which branch or branches use the template. The letter may no longer be needed by your own office, but may still be used in other branches
To delete a letter template:
- Click Tools on the main toolbar
- On the side menu, under App Tools, click Letters & Stationery Templates
- Click the relevant Letter Template that you wish to permanently remove
- Click Delete Template
- Click Yes to confirm that you would like to delete the template
Note
If a letter is deleted by mistake, the text can be recovered by going to System Administration, and then Letter Templates, where it will be found with a Status of Superseded. The text can be recovered, but the template will not be able to be restored
