Deleting a letter template

Alto uses a word processor to create and edit letter templates. As part of this, you're able to permanently remove a letter template from your Letter and Stationery Templates library. Once removed, it will no longer be available to use. 


Before deleting a letter, check which branch or branches use the template. The letter may no longer be needed by your own office, but may still be used in other branches

To delete a letter template: 

  1. Click Tools on the main toolbar
  2. On the side menu, under App Tools, click Letters & Stationery Templates
  3. Click the relevant Letter Template that you wish to permanently remove 
  4. The Letter Template opens in the full screen view. Click the Fullscreen icon Deleting_a_letter_template.png to minimise the view
  5. Click Delete Template
  6. Click Yes to confirm that you would like to delete the template


If a letter is deleted by mistake, the text can be recovered by going to System Administration, and then Letter Templates, where it will be found with a Status of Superseded. The text can be recovered, but the template will not be able to be restored

Related articles: 

Amending a letter template

Letter editor features

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