Alto uses a word processor to create and edit letter templates. As part of this, you're able to permanently remove a letter template from your Letter & Stationery Templates library. Once removed, it will no longer be available to use.
Note
Before deleting a letter template, check which branch or branches use the template. The letter may no longer be needed by your own branch, but may still be used in other branches
To delete a letter template:
- Click Tools on the main toolbar
- In the dropdown menu, click Templates and admin
- On the side menu, under App Tools, click Letter & Stationery Templates
- Click the relevant Letter Template that you wish to permanently remove
- The Letter Template opens. Click File
- Click Delete
- Click Yes to confirm that you would like to delete the template
Note
If a letter is deleted by mistake, the text can be recovered by going to System Administration, and then Letter Templates, where it will be found with a Status of Superseded. The text can be recovered, but the template will not be able to be restored