Deleting a letter template

Alto uses its own word processor to create and edit letter templates. As part of this, you're able to permanently remove a letter template from your Letter and Stationery Templates library. Once removed, it will no longer be available to use. 

 Note

Before deleting a letter, check which branch or branches use the template. The letter may no longer be needed by your own office, but may still be used in other branches

To delete a letter template: 

  1. Click Tools on the main toolbar
  2. On the side menu, under App Tools, click Letters & Stationery Templates
  3. Click the relevant Letter Template that you wish to permanently remove 
  4. Click Delete Template
  5. Click Yes to confirm that you would like to delete the template

 Note

If a letter is deleted by mistake, the text can be recovered by going to System Administration, and then Letter Templates, where it will be found with a Status of Superseded. The text can be recovered, but the template will not be able to be restored

Related articles: 

Amending a letter template

Was this article helpful?
0 out of 0 found this helpful