In Alto, you're able to raise a charge on a tenancy and split these charges between tenants on a joint tenancy.
Best practice
Before you create a joint tenancy, all applicants need to be added to Alto as separate contact records and shouldn't be added as First Person and Second Person on a single contact record
For more information on Adding a new contact and searching for contacts, click here
Raising a shared charge on a tenancy
- Click Tenancies on the main toolbar
-
Select the relevant tenancy from Recent & Favourite Tenancies
- Alternatively, find the tenancy using the Search Tenancies bar in the top right
- Click Actions
- Within the dropdown menu, click Charge
- Click Add Charge
- Charge Date- Set this accordingly for when the charge is due. By default, it's the current date
- Charge To - This determines whether the charge is to be raised against the tenancy or to a specific tenant. By default, this is set as the tenancy at the corresponding address
- Frequency - Edit this if your charge is reoccurring
- Charge Item - This is where you set the item the (expense) charge relates to. (Landlord Income will make any monies received against the charge payable to the landlord; Fees are payable to your agency; Expenses are payable to the relevant supplier)
- Description - Edit this so that it represents a description of the expense charge
- Net Amount - Enter the amount payable
- Click Share Charge to share the charge between the tenants. Alto will automatically split the charge equally between all the tenants (you can edit the amount each tenant is responsible for, but these must add up to the total being charged)
- Click the Options tab
- You may want to add a Payment Reference and set whether to Produce and Send Documents automatically when the charge is raised. Once done, click the Charge tab to return
- Click OK
If you don't raise the charge immediately, it will raise automatically on the Charge Date. However, if you do want to raise the charge immediately:
- Tick Raise Now next to the charge you've created
- Click Raise Selected
A record of the expense charge is made available to view in the tenancy, available from within the Timeline on the side menu. It's also recorded from within Transactions on the side menu.
Related articles:
Creating and starting a tenancy
Creating an initial invoice for a new tenancy
First rent charges on active tenancies