Setting up management commission

If your Alto configuration has been set up correctly and the required management commission has been specified on the property record, the correct commission charge should be automatically applied to the property as soon as the let is finalised. This will then be automatically deducted from the landlords rental income upon receipt of the rent. 

If you need to manually add the management commission:

  1. Click Property on the main toolbar
  2. Select the relevant property from Recent & Favourite Properties
    1.  Alternatively, find the property using the Search Properties bar in the top right
  3. The property Overview displays. Click Actions 
  4. In the dropdown menu, click Charge
  5. The Charges for: window opens. Click Add Commission
  6. The Add Commission for window opens. Add/amend the required Commission %
  7. Ensure the other management commission fields are correct
  8. Click OK


You must ensure the Charge From date is set to a date on or before the tenancy start date.  If you don't do this, commission will not be deducted from any rent receipted before that date


  • Calculate Using should be set to the Receipt date. However, if the management commission is to be charged to the landlord, regardless of whether the rent has been receipted, it should be set to Charge date
  • You don't need to raise the commission charge. As soon as you receipt rent, you will trigger the system to deduct the commission and it will appear on the Payments For This Landlord screen

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