Withdrawing an offer from a lettings property before it has been accepted

In Alto, you're able to withdraw an outstanding offer that has not yet been accepted.

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Withdrawing an offer from a lettings property after it has been accepted

This article includes: 

From the Main Dashboard

  1. Click the Home screen tab on the main toolbar
  2. Click Main Dashboard on the Home screen side menu
  3. In the Tasks widget, click Offers
  4. In the list, find the offer that is to be withdrawn and click Offer Received
  5. The Offer Details window opens. Click Withdraw Offer
  6. Type any relevant notes into the Notes field
  7. Confirm your board ordering requirements (if applicable)
  8. Click Save

From the Property

  1. Click Property on the main toolbar
  2. Select the relevant property from Recent & Favourite Properties
    1.  Alternatively, find the property using the Search Properties bar in the top right
  3. The property Overview displays. Click Offers
  4. In the Offers list, click the Offer that is to be withdrawn
  5. The Offer Details window opens. Click Withdraw Offer
  6. Type any relevant notes into the Notes field
  7. Confirm your board ordering requirements (if applicable)
  8. Click Save

 Note

There may be further offer tasks relating to this offer that need to be completed on the dashboard, i.e. Notify Landlord of W/D

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