In Alto, you're able to withdraw an outstanding offer that has not yet been accepted.
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Withdrawing an offer from a lettings property after it has been accepted
This article includes:
From the Main Dashboard
- Click the Home screen tab on the main toolbar
- Click Main Dashboard on the Home screen side menu
- In the Tasks widget, click Offers
- In the list, find the offer that is to be withdrawn and click Offer Received
- The Offer Details window opens. Click Withdraw Offer
- Type any relevant notes into the Notes field
- Confirm your board ordering requirements (if applicable)
- Click Save
From the Property
- Click Property on the main toolbar
- Select the relevant property from Recent & Favourite Properties
- Alternatively, find the property using the Search Properties bar in the top right
- The property Overview displays. Click Offers
- In the Offers list, click the Offer that is to be withdrawn
- The Offer Details window opens. Click Withdraw Offer
- Type any relevant notes into the Notes field
- Confirm your board ordering requirements (if applicable)
- Click Save
Note
There may be further offer tasks relating to this offer that need to be completed on the dashboard, i.e. Notify Landlord of W/D