PropertyFile is an online platform that has been integrated with Alto. It connects you with your customers, allowing you to provide a better level of customer service and makes your agency stand out from the crowd. In turn, this allows you to win more instructions and retain existing customers.


You will need to have first activated PropertyFile before being able to activate the Tenant Portal.
For more information on Activating PropertyFile, click here

Watch the short video below to see what is included in the PropertyFile Tenant Portal.

If you have already activated PropertyFile, in order to switch on the Tenant Portal:

  1. Click Tools on the main toolbar
  2. On the side menu, under System Tools, click PropertyFile
  3. On Alto PropertyFile Administration, click the Pencil alongside your Domain
  4. The PropertyFile Dashboard will open. Click Manage Modules on the side menu
  5. Scroll down to Tenant Dashboard and slide the toggle to On
  6. Click Save
  7. Click Confirm

Related articles: 

PropertyFile Landlord Portal

PropertyFile Vendor Portal

PropertyFile Maintenance Reporting

PropertyFile Applicant Portal

Sharing documents with landlords and tenants

Was this article helpful?
0 out of 1 found this helpful