Changing the status of a property

At various stages, you may be required to change the status of a property to ensure that it's marketed correctly.

Sales property
  1. Click Property on the main toolbar
  2. Select the relevant property from Recent & Favourite Properties
    1.  Alternatively, find the property using the Search Properties bar in the top right
  3. The property Overview displays. Click Actions
  4. Click Change Status
  5. In the New Status dropdown menu, click the correct option
  6. Confirm any Board change details (if applicable)
  7. Type in any relevant Notes
  8. Click OK
  9. You may be offered the opportunity to create appropriate letters relating to the property status change. These can be handled like any other letter
    For more information on how to Create and send an event driven letter, click here

Sales status change options include:

  • Available - Can be changed to Externally Sold, Suspended or Withdrawn
  • Under offer (SSTC) - Can be changed to Suspended, Under Offer (Available) or Under Offer (Marketing)
  • Exchanged - Can be changed to Suspended
  • Suspended - Can be changed to Available or Withdrawn
  • Withdrawn - Can be changed to Archived or Available
Lettings property
  1. Click Property on the main toolbar
  2. Select the relevant property from Recent & Favourite Properties
    1.  Alternatively, find the property using the Search Properties bar in the top right
  3. The property Overview displays. Click Actions
  4. Click Change Status
  5. In the New Status dropdown menu, click the correct option
  6. Confirm any Board change details (if applicable)
  7. Type in any relevant Notes
  8. Click OK
  9. You may be offered the opportunity to create appropriate letters relating to the property status change. These can be handled like any other letter
    For more information on how to Create and send an event driven letter, click here

Lettings status change options include:

  • Available - Can be changed to Externally Let, Suspended or Withdrawn
  • Let Agreed - Can be changed to Archived, Let (Marketing) or Suspended
  • Suspended - Can be changed to Available or Withdrawn
  • Withdrawn - Can be changed to Archived or Available

Related articles: 

Withdrawing a property

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