Updating a tenancy in progress if let externally

Within Alto, you can withdraw a tenancy application if the property is let by an external third party.

This can be done from the tenancy progression screen, which can be accessed in any one of three ways, either from Progressions, from the Tenancy or from the Property.

This article includes: 

Updating a tenancy from Progressions

  1. Click Progressions on the main toolbar
  2. Click All Lettings on the side menu
  3. Click the relevant tenancy from the list
  4. Click Actions
  5. In the dropdown menu, click Externally Let
  6. The Externally Let window opens. Type in any relevant Notes
  7. Click Save

The tenancy's status shows as Cancelled and will no longer appear in the Progressions list.

Updating a tenancy from the Tenancy

  1. Click Tenancy on the main toolbar
  2. Select the relevant tenancy from Recent & Favourite Tenancies
    1.  Alternatively, find the tenancy using the Search Tenancies bar in the top right
  3. Click Tenancy on the side menu
  4. Click Progression
  5. Click Actions
  6. In the dropdown menu, click Externally Let
  7. The Externally Let window opens. Type in any relevant Notes
  8. Click Save

The tenancy's status shows as Cancelled and will no longer appear in the Progressions list.

Updating a tenancy from the Property

  1. Click Property on the main toolbar
  2. Select the relevant property from Recent & Favourite Properties
    1. Alternatively, find the property using the Search Properties bar in the top right
  3. Click Actions
  4. In the dropdown menu, click Lettings Progression
  5. Click Actions
  6. In the dropdown menu, click Externally Let
  7. The Externally Let window opens. Type in any relevant Notes
  8. Click Save

The tenancy's status shows as Cancelled and will no longer appear in the Progressions list.

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