Withdrawing a sale in progress

There may be times where one of the parties involved in a sale chooses to withdraw from the property purchase. Either the vendor or the purchaser may wish to withdraw from the sale, so it's important you follow the appropriate procedure depending upon which party is withdrawing and which way the sale progression screen is being accessed from.

The sales progression screen can be accessed in any one of two ways, either from Progressions or from Properties.

This article includes: 

• Withdrawing the vendor in a sale from Progressions
• Withdrawing the purchaser in a sale from Progressions
• Withdrawing the vendor in a sale from Properties
• Withdrawing the purchaser in a sale from Properties

Withdrawing the vendor in a sale from Progressions

1. Click Progressions on the main toolbar
2. Click All Sales on the side menu
3. Click the relevant sale from the list
4. Click Actions
5. In the dropdown menu, click Withdrawal by Vendor
6. The Withdrawal by Vendor window opens. If the property is to be re-advertised, click Available from within the Property Revert dropdown menu
7. In the New Price field, enter the sale amount that's to be advertised
8. Type in any relevant Notes
9. Click Save
10. You may be offered the opportunity to create appropriate letters relating to the withdrawal of the property from the sale. These can be handled like any other letter
    For more information on how to Create and send an event driven letter, click here

The property's status shows as Available and the sale no longer appears in the Progressions list. 

Withdrawing the purchaser in a sale from Progressions

1. Click Progressions on the main toolbar
2. Click All Sales on the side menu
3. Click the relevant sale from the list
4. Click Actions
5. In the dropdown menu, click Withdrawal by Purchaser
6. The Withdrawal by Purchaser window opens. If the purchaser still wants to find another property, click Buy from within the Purchaser Intention dropdown menu
7. If the property is to be withdrawn from the market completely, click Withdrawn from within the Property Revert dropdown menu
8. Type in any relevant Notes
9. Click Save
10. You may be offered the opportunity to create appropriate letters relating to the withdrawal of the offer. These can be handled like any other letter
    For more information on how to Create and send an event driven letter, click here

The property's status shows as Withdrawn and the sale no longer appears in the Progressions list. 

Withdrawing the vendor in a sale from Properties

1. Click Properties on the main toolbar
2. Select the relevant property from Recent & Favourite Properties
   1. Alternatively, find the property using the Search Properties bar in the top right
3. Click Actions
4. In the dropdown menu, click Sales Progression
5. Click Actions
6. In the dropdown menu, click Withdrawal by Vendor
7. The Withdrawal by Vendor window opens. If the property is to be re-advertised, click Available from within the Property Revert dropdown menu
8. In the New Price field, enter the sale amount that's to be advertised
9. Type in any relevant Notes
10. Click Save
11. You may be offered the opportunity to create appropriate letters relating to the withdrawal of the property from the sale. These can be handled like any other letter
    For more information on how to Create and send an event driven letter, click here

The property's status shows as Available and the sale no longer appears in the Progressions list. 

Withdrawing the purchaser in a sale from Properties

1. Click Properties on the main toolbar
2. Select the relevant property from Recent & Favourite Properties
   1. Alternatively, find the property using the Search Properties bar in the top right
3. Click Actions
4. In the dropdown menu, click Sales Progression
5. Click Actions
6. In the dropdown menu, click Withdrawal by Purchaser
7. The Withdrawal by Purchaser window opens. If the purchaser still wants to find another property, click Buy from within the Purchaser Intention dropdown menu
8. If the property is to be withdrawn from the market completely, click Withdrawn from within the Property Revert dropdown menu
9. Type in any relevant Notes
10. Click Save
11. You may be offered the opportunity to create appropriate letters relating to the withdrawal of the offer. These can be handled like any other letter
    For more information on how to Create and send an event driven letter, click here

The property's status shows as Withdrawn and the sale no longer appears in the Progressions list.