Accepting an offer on a sales property

Within Alto, you can accept an offer that's been received from a prospective purchaser, on a sales property.

The offer can be made from the Offer Details window which can be accessed in any one of three ways, either from the Main Dashboard, from the Property, or from Contacts (the applicant).

This article includes: 

Entering an offer received from a prospective purchaser via the Main Dashboard

  1. Click the Home screen tab on the main toolbar
  2. Click Main Dashboard on the Home screen side menu
  3. In the Tasks widget, click Offers
  4. In the list, find any entry that relates to the outstanding offer (there may be more than one depending on the outstanding offer tasks) and click Offer Received
  5. The Offer Details window opens. Click Accept Offer
  6. In the Accept Offer section, in the Property Sale Status dropdown menu, click the appropriate status
    • Under Offer (SSTC) - If the property is to no longer match to applicants and is to be shown on the portals as SSTC
    • Under Offer (Marketing) - If the property is to continue to be matched out to applicants and shown on the portals as Under Offer
    • Under Offer (Available) - If the property is to continue to be matched out to applicants and shown on the portals as Available; i.e. with no indication that an offer has been accepted on it.  This is the status to use if the property is a repossession
  7. In the Applicant Intention dropdown menu (see warning below), click Not looking unless the applicant is an investor or property developer and thus continues to be interested in further properties
  8. In the Deal Owner dropdown menu, click the appropriate staff member who will act as the deal owner
  9. In the Estimated Exchange field, type in the estimated exchange date (if known) or click the calendar to select the date
  10. In the Estimated Completion field, type in the estimated completion date (if known) or click the calendar to select the date
  11. Type in any important Notes; these will subsequently show on the sales progression screen
  12. In the Applicant Solicitor dropdown menu, find and click the applicants solicitor, if known and not already listed
  13. In the Vendor Solicitor dropdown menu, find and click the vendors solicitor, if known and not already listed
  14. In the Pipeline Status dropdown menu, click the appropriate pipeline status, if used by your agency
  15. Click Save
  16. You may then be offered the opportunity to create appropriate letters relating to the sale, especially Memorandum of Sale. These can be handled like any other letter
    For more information on how to Create and send an event driven letter, click here

The sale now appears in the Progressions list and its progress followed from there, in future.

 Note

Don't forget to use the filter(s) if you cannot find the offer in the Tasks list

 Warning

Don't leave the Applicant Intention as Not Specified (the default) if the applicant isn't interested in further properties from you as their intention will remain as Buy ; i.e. they will continue to match and be sent details of properties

Entering an offer received from a prospective purchaser via the Property

  1. Click Property on the main toolbar
  2. Select the relevant property from Recent & Favourite Properties
    1.  Alternatively, find the property using the Search Properties bar in the top right
  3. On the property Overview, click Offers
  4. Click the blue Offer link on the offer in the timeline that has been accepted
  5. The Offer Details window opens. Click Accept Offer
  6. In the Accept Offer section, in the Property Sale Status dropdown menu, click the appropriate status
    • Under Offer (SSTC) - If the property is to no longer match to applicants and is to be shown on the portals as SSTC
    • Under Offer (Marketing) - If the property is to continue to be matched out to applicants and shown on the portals as Under Offer
    • Under Offer (Available) - If the property is to continue to be matched out to applicants and shown on the portals as Available; i.e. with no indication that an offer has been accepted on it.  This is the status to use if the property is a repossession
  7. In the Applicant Intention dropdown menu (see warning above), click Not looking unless the applicant is an investor or property developer and thus continues to be interested in further properties
  8. In the Deal Owner dropdown menu, click the appropriate staff member who will act as the deal owner
  9. In the Estimated Exchange field, type in the estimated exchange date (if known) or click the calendar to select the date
  10. In the Estimated Completion field, type in the estimated completion date (if known) or click the calendar to select the date
  11. Type in any important Notes; these will subsequently show on the sales progression screen
  12. In the Applicant Solicitor dropdown menu, find and click the applicants solicitor, if known and not already listed
  13. In the Vendor Solicitor dropdown menu, find and click the vendors solicitor, if known and not already listed
  14. In the Pipeline Status dropdown menu, click the appropriate pipeline status, if used by your agency
  15. Click Save
  16. You may then be offered the opportunity to create appropriate letters relating to the sale, especially Memorandum of Sale. These can be handled like any other letter
    For more information on how to Create and send an event driven letter, click here

The sale now appears in the Progressions list and its progress followed from there, in future.

Entering an offer received from a prospective purchaser via Contacts (the applicant)

  1. Click Contacts on the main toolbar
  2. Select the relevant contact from Recent & Favourite Contacts
    1.  Alternatively, find the contact using the Search Contacts bar in the top right
  3. On the contacts Overview, click Offers
  4. Click the blue Offer link on the offer in the timeline that has been accepted
  5. The Offer Details window opens. Click Accept Offer
  6. In the Accept Offer section, in the Property Sale Status dropdown menu, click the appropriate status
    • Under Offer (SSTC) - If the property is to no longer match to applicants and is to be shown on the portals as SSTC
    • Under Offer (Marketing) - If the property is to continue to be matched out to applicants and shown on the portals as Under Offer
    • Under Offer (Available) - If the property is to continue to be matched out to applicants and shown on the portals as Available; i.e. with no indication that an offer has been accepted on it.  This is the status to use if the property is a repossession
  7. In the Applicant Intention dropdown menu (see warning above), click Not looking unless the applicant is an investor or property developer and thus continues to be interested in further properties
  8. In the Deal Owner dropdown menu, click the appropriate staff member who will act as the deal owner
  9. In the Estimated Exchange field, type in the estimated exchange date (if known) or click the calendar to select the date
  10. In the Estimated Completion field, type in the estimated completion date (if known) or click the calendar to select the date
  11. Type in any important Notes; these will subsequently show on the sales progression screen
  12. In the Applicant Solicitor dropdown menu, find and click the applicants solicitor, if known and not already listed
  13. In the Vendor Solicitor dropdown menu, find and click the vendors solicitor, if known and not already listed
  14. In the Pipeline Status dropdown menu, click the appropriate pipeline status, if used by your agency
  15. Click Save
  16. You may then be offered the opportunity to create appropriate letters relating to the sale, especially Memorandum of Sale. These can be handled like any other letter
    For more information on how to Create and send an event driven letter, click here

This sale now appears in the Progressions list and its progress followed from there, in future.

Was this article helpful?
0 out of 0 found this helpful