If you need to contact support by submitting a support ticket, you can do this from the Help Centre, or, out of hours from Chat in Alto.
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The Chat button is dynamic, and will show Chat during office hours, and Help out of office hours. When chat agents are online, you won't be able to log a Support Ticket, but you can talk to an agent.
- Click Help
- Search for what you need
- Click Leave a message to log a support ticket
At the top right of every page there is an option to Submit a request. Click Submit a request to open up the contact form where you can submit a ticket to the support team.
Alternatively, at the bottom of articles there is a Submit a request option as well.