Sending an email to all landlords and tenants

Alto allows you to send an email to a group of landlords and tenants.
For more information on Creating a group of contacts, click here

To send an email to a group of tenants and/or landlords:

  1. Click Tenancies on the main toolbar
  2. Click Groups in the top left
  3. Select a group from within Default Groups, My Groups, or Shared Groups
  4. Tick the box at the start of each tenancy row to select the contacts you want to email
    1. Alternatively, tick the box in the header to select all of the tenancies
  5. Click Actions
  6. In the dropdown menu, click either E-Mail Landlords and Tenants, Email Landlords or Email Tenants
    1. Alternatively, select either SMS option 
  7. The Send Mail window opens, showing a list of the contacts with their email addresses (You can click the x to remove them, if required)
  8. Add or edit the Subject of the email
  9. Type your Message
  10. Click Send when you have finished creating your email

Any emails that are sent will be recorded in the contacts Timeline. 

 Note

When the email is sent out, the email addresses aren't visible to the other recipients. Instead, they are sent as separate emails to each party

Related articles:

Sending email and SMS messages to a contact

Sending an email to a group of contacts

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