Complete your training

Ahead of your data migration and receiving access to Alto, now’s the ideal time to make sure your team completes their Alto training.

If they haven’t already, all your Alto users will shortly receive a link to access our skills based digital learning via Alto Skills.

What is Alto Skills?

The Alto migration experience includes free of charge self-paced digital learning via Alto Skills.

Everything you need to know has been broken down into bitesize skills, each taking no more than 3-5 minutes to learn. Alto Skills covers all aspects of Alto from initial setup and getting your first property uploaded, to running your client account or adapting your letter templates to suit your requirements.

Features of Alto Skills include:

• Skills-focused, enabling you to learn what you need, when you need it. With the ability to search for anything, anytime, you can quickly find the exact content you need
• Personalised learning with tailored suggestions, ensuring the content fits you
• Get your questions answered by an Alto expert
• Social features that help you stay connected with colleagues and other agencies
• Managers have access to easy to read leaderboards showing team engagement at a glance. No need for complex reports or manual checks

What skills do I need to complete?

Alto Skills has been built to suit you and so you won't see any long winded modules that you need to complete - instead there are short courses focused on individual skills or processes. 

The topics and skills you chose when setting up your account will determine what your homepage looks like as it will recommend you content relevant to those. This means it's entirely up to you what content you choose to learn, that best suits your role.

You can always look for specific content too via the search functionality, or, via the tabs, as explained in the video.

In addition to the above, you also have access to the Alto Help Centre at any time to search for information.

Should you have any queries, you can email us at altotraining@houseful.co.uk.
For more information on Alto Skills, including FAQs, click here.

I'm a manager, can I view the progress of my team?

As a manager, you can see the progress of your team members from the Teams area.

1. Click Dashboard
2. Click Teams

Teams allows you to view easy to read leaderboards showing team engagement at a glance, with no need for complex reports or manual checks.

We haven't received our training link/login?

If you haven't received your training link/login, we advise you check your email providers spam/junk folder in the first instance to see if the email is there.

If the training logins still haven't hit your inbox, you can contact our training team directly via email at altotraining@houseful.co.uk and they will be able to assist you.