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Verity Stanford-Tuck

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Latest activity by Verity Stanford-Tuck
  • Verity Stanford-Tuck created an article,

    Sending a Templated Email

    To save you time and help ensure that communication with your customers is on brand when sending an ad hoc email, you can now choose to use an email template in Alto. This article contains: How to...

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  • Verity Stanford-Tuck created an article,

    Working with records

    With Encore/VebraLive, it was possible to open many different screens or records at a time. For example, you could open the diary, then open several property or applicant records and then switch b...

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  • Verity Stanford-Tuck created an article,

    How to complete the Alto My Account page

    When onboarding with Alto, you will use a web page called My Account to tell us how your Alto should be configured. My Account contains a To-Do list where you are required to enter information and ...

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    • 1 follower
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  • Verity Stanford-Tuck created an article,

    How to manage your passwords effectively

    This article includes:  Should I use a password or passphrase? How do I ensure my password, or passphrase, is secure? A password is a sequence of letters, numbers and characters used to gain acce...

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    • 1 follower
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  • Verity Stanford-Tuck created an article,

    What browser should I be using for Alto?

    Alto will work on all browsers but for the best experience we recommend you use Chrome.   Chrome can be downloaded from a simple Google search, but do ensure that you download Chrome from Google th...

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    • 1 follower
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  • Verity Stanford-Tuck created an article,

    How can I have Alto open on multiple tabs?

     Warning This is not recommended. For each session, Alto will cache what you are doing. If you have multiple sessions going at one time, this will cause Alto to get confused about which session is...

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    • 1 follower
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  • Verity Stanford-Tuck created an article,

    Printing brochures from Alto

    When you print a brochure, window card, or letter in Alto, Alto produces a document in .pdf format. If this .pdf looks correct, but you are not getting the results you expect when you send this to ...

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    • 1 follower
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  • Verity Stanford-Tuck created an article,

    Printing address labels

     Note These instructions are written for use with Microsoft Word 2016 for Windows. Other versions of Word may have a different layout Click Reporting on the main toolbar For Vendor addresses, c...

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    • 1 follower
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  • Verity Stanford-Tuck created an article,

    Email domain validation to improve email deliverability

    Some people may experience problems with emails from Alto being sent to their customer's spam or junk folders.   Alto uses a third party provider called SendGrid to send emails on your behalf.  To ...

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    • 1 follower
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  • Verity Stanford-Tuck created an article,

    Generating Sales letters

    The Sales letters can also be called the Offer Accepted letter and/or Memo of Sale and Memorandum of Sale.   You can generate the letter from 3 different workflows:  At the point of accepting the ...

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    • 1 follower
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