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Chris Horroll

  • Total activity 166
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Latest activity by Chris Horroll
  • Chris Horroll created an article,

    Complaints Procedure

    Our aim is to deal with any problems and difficulties quickly and fairly. We will do this by monitoring all complaints and suggestions to help us identify what is going wrong and how we can improve...

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  • Chris Horroll created an article,

    Upgrade notes Version 2021.14

    This Alto release went live on 23rd July 2021. This article includes: Property Management Feature Improvements New NatWest Bankline bulk payment file format Property Management Issues Resolved ...

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  • Chris Horroll created an article,

    Changing the Alto Login Name

    If you, or someone in your branch would like their Login Name changed, your appointed Group Administrator can amend it.  A common example of this change being made is amending it from one email add...

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  • Chris Horroll created an article,

    Individual data deletion - GDPR FAQ's

     Note The content of this article is not legal advice. We have given answers to common questions based on what Alto will allow you to do. Please consult a legal advisor on your GDPR responsibiliti...

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  • Chris Horroll created an article,

    Marking a property as an auction

    If a property is to be auctioned, you can mark it so, on the property record. Click Property on the main toolbar Select the relevant property from Recent & Favourite Properties Alternatively, fin...

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    • 1 follower
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  • Chris Horroll created an article,

    Report tokens

    With the range of available reports in Alto, you have the ability if you wish to restrict and manage the data that can be reported on, so that it's only available to authorised members of staff. To...

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    • 1 follower
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  • Chris Horroll created an article,

    Upgrade notes Version 2021.9

    This Alto release went live on 12th May 2021. This article includes: Property Management Feature Improvements Improved Santander Multibacs Bacs file format New Metro Bank import receipts file for...

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    • 1 follower
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  • Chris Horroll created an article,

    Using eSignatures with The Letting Centre Notices and Agreements

    This article includes:  Documents with eSignature merge codes FAQ's Documents with eSignature merge codes The following documents include eSignature merge codes ready for you to use with Alto’s P...

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    • 1 follower
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  • Chris Horroll created an article,

    The Letting Centre Schedule of Changes 2021

    Please see the new Schedule of Changes to see what changes, updates, and new guidance notes have been made to your Letting Centre letter, notices and agreement pack for 2021. The notes are to be us...

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  • Chris Horroll created an article,

    The Letting Centre Forms and Agreements 2021

    Please see the Schedule of Forms and Agreements for a list of all the forms, notices and agreements provided in The Letting Centre Letters Pack 2021.   The notes are to be used in conjunction with ...

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