Avatar

Chris Horroll

  • Total activity 215
  • Last activity
  • Member since
  • Votes 5

Activity overview

Latest activity by Chris Horroll
  • Chris Horroll created an article,

    Alto Subscription FAQ's

    This article includes:  Why is my rate increasing? What are you delivering this year to improve my software? How do I get in touch about my subscription? Why is my rate increasing? We’ve been inv...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • Chris Horroll created an article,

    Adding a photographer or accompanying viewer to the diary

    Occasionally, you may need to make appointments in your diary for people like photographers and accompanying viewers, who don't need to log into Alto. If this is the case, please contact our Suppor...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Chris Horroll created an article,

    Uploading documents to a property

    All records, whether they are a property, contact, or tenancy, can have documents linked to them. This ensures that important files are stored in a central place against the relevant record, allowi...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Chris Horroll created an article,

    Upgrade notes Version 2021.33

    This Alto release went live on 2nd November 2021. This article includes: Feature Improvements New Email Template feature Maximum Deposit Calculation New Deposit Calculator Issues resolved Let ...

    • 1 follower
    • 0 comments
    • -1 votes
  • Chris Horroll created an article,

    Carrying out your Test Migration Review (TMR)

    As part of your Test Migration Review, you’ll have access to a Google drive. In that Google Drive, you’ll find your Onboarding Kick Off slide deck which outlines your journey on to Alto, including ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Chris Horroll created an article,

    Changing job titles

    In Alto, occasionally you may want to change the job titles of staff members. This is something that can be done by a System Administrator. Click Tools on the main toolbar On the side menu, under ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Chris Horroll created an article,

    Upgrade notes Version 2021.29

    This Alto release went live on 7th October 2021. This article includes: Feature Improvements New Email Template feature Property Management Feature Improvements Maximum Deposit Calculation ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Chris Horroll created an article,

    List of merge codes for Email Templates

    In Alto, to save you time and to help ensure your communication to your customers is on brand, you can now select a template to use when sending an ad hoc email. When using a template you've create...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • Chris Horroll created an article,

    Vebra to Alto terminology and icon guide

    When moving across to Alto from Vebra Live, it's important that you're familiar with the terminology and icons used, as actions you're used to doing to perform certain tasks, may not be the same. T...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Chris Horroll created an article,

    Complaints Procedure

    Our aim is to deal with any problems and difficulties quickly and fairly. We will do this by monitoring all complaints and suggestions to help us identify what is going wrong and how we can improve...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes