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Zenya Allen

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Activity overview

Latest activity by Zenya Allen
  • Zenya Allen created an article,

    Post training guide

    After your training, follow this post training guide to customise your Alto settings to suit your agency. This article includes:  Check all available properties Initiate the portal feed Create con...

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  • Zenya Allen created an article,

    Create a tenants rent statement

    The steps below outline how to create an itemised list of all accounts transactions for a tenancy, and produce it to either be printed or emailed to your tenants. Click Tenancy on the main toolbar...

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  • Zenya Allen created an article,

    Adding flashes on brochures and window cards

    A flash item is a banner which can be placed over the top of a brochure such as a Sold STC or Let banner.  Before you start the process of uploading a flash item, you'll need to switch on the Custo...

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  • Zenya Allen created an article,

    Dashboard - batch receipts

    The steps below outline how to receipt money from the Property Management Dashboard for charges which have been raised and are in arrears, including: Receipt multiple payments using batch receipts...

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  • Zenya Allen created an article,

    Dashboard - landlords to pay

    The steps below outline how to process a landlord statement from the Property Management Dashboard, including: Pay landlords in bulk Pay a landlord individually Produce a landlord statement  View ...

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  • Zenya Allen created an article,

    Dashboard - chasing arrears & arrears letters

    You can monitor your arrears and send out arrears letters to a tenancy or individual contact record from the Arrears widget on the Property Management Dashboard. You can filter by switching betwee...

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  • Zenya Allen created an article,

    Opening Balance deposit money

    Opening Balances are the breakdown of all the cash you hold in your client accounts, and deposit account (if applicable), which are added into Alto to give you a starting balance that reconciles wi...

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  • Zenya Allen created an article,

    Adding agency fees on a property

    You're able to add your agency fees on to an individual property. Sales property Click Property on the main toolbar Select the relevant property from Recent & Favourite Properties  Alternative...

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  • Zenya Allen created an article,

    Landlord refund of NRL tax

    You can refund any Non Resident Landlord (NRL) tax held in your client bank account, providing it hasn't yet been paid to the HMRC. This article includes:  Reasons for refunding NRL tax Processing...

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  • Zenya Allen created an article,

    Printing HMRC reports

     Note Alto enables you to produce and print both quarterly and yearly NRL tax reports for overseas Landlords, as well as the Schedule 23 report as required by HMRCFor more information on Overseas ...

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