Zenya Allen

Sending an email to all landlords and tenants

1. Tenancy and Property Management
2. Tenancies

Alto allows you to send an email to a group of landlords and tenants.For more information on Creating a group of contacts, click here To send an email to a group of tenants and/or landlords: Click...

• Edited 09 March 2022 16:30
• 1 follower
• 0 comments
• 1 vote

Setting up additional bank accounts

1. Tools
2. System Tools

Within Alto, you can create additional bank accounts for your branches. These bank accounts can also be used for custodial deposits or deposit accounts for DPS, TDS as well as other schemes.  Note...

• Edited 30 March 2022 10:09
• 1 follower
• 0 comments
• 2 votes

Block and service charge

1. Tenancy and Property Management
2. Properties

If your agency manages a block of residential properties or a commercial property with several flats, shops, or units, the steps below will show you how to set this up in Alto.  Warning Alto does ...

• Edited 28 October 2021 07:36
• 1 follower
• 0 comments
• 0 votes

What if I've overpaid a landlord?

1. Tenancy and Property Management
2. Landlords

If you have accidentally paid a landlord more than the amount specified on their landlord statement, the overpaid amount can be entered as a negative opening balance on the corresponding landlord. ...

• Edited 18 May 2021 17:17
• 1 follower
• 0 comments
• -2 votes

Create a tenants rent statement

1. Tenancy and Property Management
2. Tenancies
3. Transactions

The steps below outline how to create an itemised list of all accounts transactions for a tenancy, and produce it to either be printed or emailed to your tenants. Click Tenancy on the main toolbar...

• Edited 24 September 2020 18:34
• 1 follower
• 0 comments
• -3 votes

Dashboard - batch receipts

1. Home Screen
2. Property Management Dashboard

The steps below outline how to receipt money from the Property Management Dashboard for charges which have been raised and are in arrears, including: Receipt multiple payments using batch receipts...

• Edited 27 June 2022 16:14
• 1 follower
• 0 comments
• 0 votes

Dashboard - landlords to pay

1. Home Screen
2. Property Management Dashboard

The steps below outline how to process a landlord statement from the Property Management Dashboard, including: Pay landlords in bulk Pay a landlord individually Produce a landlord statement  View ...

• Edited 04 September 2020 16:27
• 1 follower
• 0 comments
• -1 votes

Dashboard - chasing arrears & arrears letters

1. Home Screen
2. Property Management Dashboard

You can monitor your arrears and send out arrears letters to a tenancy or individual contact record from the Arrears widget on the Property Management Dashboard. You can filter by switching betwee...

• Edited 15 January 2021 14:40
• 1 follower
• 0 comments
• -2 votes

Opening Balance deposit money

1. Accounts
2. Transactions

Opening Balances are the breakdown of all the cash you hold in your client accounts, and deposit account (if applicable), which are added into Alto to give you a starting balance that reconciles wi...

• Edited 08 November 2021 16:01
• 1 follower
• 0 comments
• 0 votes

Adding agency fees on a property

1. Property
2. Marketing Properties
3. Property & Timeline

You're able to add your agency fees on to an individual property. Sales property Click Property on the main toolbar Select the relevant property from Recent & Favourite Properties  Alternative...

• Edited 27 July 2020 17:18
• 1 follower
• 0 comments
• 0 votes