Amending A Letter Template
Go to Tools> Letters & Stationary Templates
There will be a list of all of the letter templates which you have on Alto. Click the letter you wish to make the amendments too.
The letter will then open.
Remove the text either by highlighting and pressing Delete, or use the Backspace key on your keyboard. Click Save once you have made the amendments.
If you need to add in mergefields to the letter press #
Then type the type of mergefield you require. For example, property.
Click on to the mergefield, this will then add the field into the letter. Click Save.