Cancelling a Viewing
You can go into the Property or Contact to change a viewing.
Click Timeline, untick Offers, Coms, Marketing, Synced Emails and Other.
Click the Viewing Time, this will then open up the appointment.
Click Cancel Viewing,
Select the reason why the appointment has been cancelled and click Confirm Cancellation.
You can then send your cancellation confirmations by Email or by SMS, Click Send All.