Deleting A Letter
Go to Tools>Letter & Stationery Templates and find the letter you want to delete.
Open the letter and click Delete Template.
NOTE: Before deleting a letter, check which Branch or Branches use the template. The letter may no longer be needed by your own office, but may still be used elsewhere.
If a letter is deleted by mistake, the text can be recovered by going to System Administration>Letter Templates (needs suitable permissions) where it will be found with a status of Superseded. Whilst it cannnot be restored, the text can be recovered from there.