Within the Direct Debit section, you are required to download the direct debit forms, complete these documents in full, and re-upload the files into the My Account program.
The direct debit forms can be downloaded via the blue link highlighted below:
These forms will need to be completed and then manually signed (not using a computer generated signature).
Once fully completed either convert it to a PDF or scan it (a photograph of the form is not acceptable). Please upload the scan or PDF using the "Upload File" button highlighted above.