Refunding Part Of The Deposit
This User Guide covers how to do a partial refund of deposit in accordance with the Tenant Fee Ban.
This article relates to the ALTO Property Management Module
- On the tenancy (or Tenant) go to Actions>Refund
2. On the Refund Screen Click Add Refund Item.
3. Set the Charge Item to Deposit and tick the deposit box. Enter a suitable description, the amount to be refunded back to the tenant and any other relevant information. Then OK.
4. Choose a payment method from the drop down box and choose whether to send a copy of the refund note to the tenant. When ready click Update to refund to the tenant.