Refunding Monies Held On An Applicant

Refunding Monies Held On An Applicant

Please Note: This is only applicable if Monies Held is still on the Receipt screen for the Applicant and has not been used against a charge.

1. On the Applicant go to Actions > Refunds

2. At the bottom of the screen tick Refund Monies Held.  Type in the amount you wish to refund, this can be a partial or full amount at the bottom of the screen.


3. Choose a Refund Type that you will be using to pay the money back to the Applicant and enter any other relevant information then click Update


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