Refunding Monies Held On An Applicant

Refunding Monies Held On An Applicant

Please Note: This is only applicable if Monies Held is still on the Receipt screen for the Applicant and has not been used against a charge.

1. On the Applicant go to Actions > Refunds

2. At the bottom of the screen tick Refund Monies Held.  Type in the amount you wish to refund, this can be a partial or full amount at the bottom of the screen.

3. Choose a Refund Type that you will be using to pay the money back to the Applicant and enter any other relevant information then click Update


Getting Started
Take a look at this video which highlights the features and how to use your knowledgebase.

Submit a Query
Connect to Support
Allow Jupix Support team to log into your computer. Load Teamviewer from here when requested to do so by our Support Team .

User Voice
Login to the community to suggest and vote for new and improved functionality within Jupix.
Submit a Query
Print Article Email Article Request Training