Reversing a Receipt on a Tenancy
Please Note: you can only reverse a receipt if the money has not been paid out of the system. For example; Admin fees have not been paid to your fee account.
1. On the Tenancy click on the Transactions Tab
2. Find the entry you wish to reverse in the accounts listing and on the entry to reverse click the button with three dots on it.
3. The system will ask if you wish to reverse the receipt, say Yes to this message.
4. The invoice should now be back to outstanding on the Receipt screen. From here, you can re-receipt the money or credit note the invoice should you wish to do so.