Resettings Passwords and Unlocking Accounts
This User Guide covers how to reset a password and how to unlock someones account on the system.
Click Reset Password and it will confirm the email address you can send this to. This can be amended if needed.
If an account becomes locked a branch System Administrator can unlock this.
Go to Tools>System Admin>Group Users
Find the account which is locked out.
Click onto Unlock
This will then confirm the account which needs to be unlocked, click Unlock.