Sending a lettings progression SMS

With SMS text messaging enabled by default, you can send a text message to all the parties involved in a tenancy application. 

This can be done from the tenancy progression screen, which can be accessed in any one of three ways, either from Progressions, from Tenancies or from Properties.

Sending a lettings progression text message from Progressions

1. Click Progressions on the main navigation bar
2. In the dropdown menu, click Lettings progressions
3. Click the relevant tenancy from the list
4. In the Letting Dates section, click Send SMS
5. The Send SMS window opens. In the To field, add or remove recipients
6. Tick Update Last Contacted Date if appropriate
7. In the SMS Text field, enter the required text message (up to 160 characters max)
8. Click Send

The SMS message that's sent appears in the Timeline of the involved parties.

Sending a lettings progression text message from Tenancies

1. Click Tenancies on the main navigation bar
2. Select the relevant tenancy from Recent & Favourite Tenancies
   1. Alternatively, find the tenancy using the Search Tenancies bar in the top right
3. Click Tenancy on the side menu
4. Click Progression
5. In the Letting Dates section, click Send SMS
6. The Send SMS window opens. In the To field, add or remove recipients
7. Tick Update Last Contacted Date if appropriate
8. In the SMS Text field, enter the required text message (up to 160 characters max)
9. Click Send

The SMS message that's sent appears in the Timeline of the involved parties.

Sending a lettings progression text message from Properties

1. Click Properties on the main navigation bar
2. Select the relevant property from Recent & Favourite Properties
   1. Alternatively, find the property using the Search Properties bar in the top right
3. Click Actions
4. In the dropdown menu, click Lettings Progression
5. In the Letting Dates section, click Send SMS
6. The Send SMS window opens. In the To field, add or remove recipients
7. Tick Update Last Contacted Date if appropriate
8. In the SMS Text field, enter the required text message (up to 160 characters max)
9. Click Send

The SMS message that's sent appears in the Timeline of the involved parties.

• Related Help Centre articles that you may find useful.

  Sending a lettings progression email

  ---

  Set up SMS text or email reminders for viewings and market appraisals

  Sending SMS and email from the home screen

  Sending email and SMS messages to a contact

  Sending a sales progression SMS

  SMS Messages Sent report