Adding an attachment to an email

Chris Horroll
Chris Horroll
  • Updated

You can attach documents to an email you send from Alto - for example when emailing a letter to a contact. Attachments are pulled from documents already stored on the contact, property or tenancy record, so you'll upload the file to the record first, then attach it.

 Note

  • Documents must be uploaded to the contact, property or tenancy record before they can be attached to an email. See Uploading and organising documents
  • Attachments should be no more than 19.5mb in size

Adding an attachment

Attach documents while composing the email, before you send.

  1. Create and edit your letter ready to email
  2. Click Finalise 
  3. Click Email
  4. The Email window opens in a new browser window
    1. Click the Paperclip to select the attachments
    2. Click on either the Property and/or Contact for a list of attached documents to appear
    3. Tick the box to select the documents to want to attach
    4. Click Select
  5. Attachments includes the letter, along with additional attachments selected in the step above
  6. Click Send

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