Client accounting and rent payments with LettsPay

Chris Horroll
Chris Horroll
  • Updated

Alto has integrated with LettsPay, a client accounting and payments platform designed specifically for the lettings industry.

By integrating with Alto, LettsPay automates the full rent and payment lifecycle through direct bank integration, real time processing and built in compliance controls. Using a Banking as a Service (BaaS) model, it enables rent to be received, reconciled and distributed instantly into ring fenced landlord wallets, eliminating manual reconciliation and reducing financial risk. This allows you to save time, improve accuracy and deliver a faster, more transparent service to landlords and tenants.

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What are the benefits of using LettsPay?

  • Instant rent processing - Real time payments mean landlords, tenants and contractors are paid in seconds, not days, with 24/7 Faster Payments powered by direct bank integration
  • Fully automated rent management - Rents are receipted automatically, fees deducted, and landlord payments queued in real time, reducing manual intervention before you even log in
  • Zero manual bank reconciliation - Transactions are reconciled automatically as money moves, eliminating bank logins, statement downloads and manual matching
  • Frictionless onboarding from Alto - No opening balances, historic ledgers or data rekeying required, allowing you to adopt LettsPay without disruption
  • Secure, compliant payment infrastructure - CMP compliant accounts, AML checks and permission based controls help protect your business, clients and staff
  • Streamlined contractor and landlord payments - Send payment advice and transfer funds instantly, with support for contractor fees and automated distributions

 Note

Landlords benefit from faster, more transparent and more secure payments. Each landlord receives their own ring fenced wallet with a unique account number, so funds are always protected, clearly tracked and instantly available. FSCS protection and CMP compliance provide peace of mind that their money is safeguarded, while faster payments mean they receive rent on time, every time 

Setting up the integration

If you would like to request access, whether you're an existing LettsPay customer or if you want to get set up as a new customer:

  1. Click Integrations on the main navigation bar
  2. Click the Client Accounting category
  3. Below LettsPay, click Tell me more
    1. If you're an existing LettsPay customer and want to integrate your account with Alto, click Integrate LettsPay. Slide the toggle indicating you have an account and select the branches you'd like to activate. Then, click Integrate, at which point your request will be sent
    2. If you're a new customer wanting to get set up with LettsPay, click Register interest. Complete the short form and click Submit. LettsPay will then contact you to set up a no-obligation chat so you can find out more about them and how they integrate with Alto

To check on the status of your integration request and whether it's activated within Alto, you can view the Tell me more > Integrate page. 

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Here, within the Branch integration section, you can view a Sent date alongside the available branches you have access to - this is the date upon which an activation email was sent to the partner.

How does the integration work?

LettsPay integrates with Alto via LettsPrep, acting as a bridge between the two systems.

Landlord, property and tenant data is pulled from Alto into LettsPrep, where it can be reviewed and validated to ensure accuracy before going live. Once confirmed, the data is promoted into LettsPay, where the client account is operated and rent processing begins.

This approach removes the need for opening balances, historic ledger migration or manual data entry, making onboarding simple and low risk.

As the integration evolves, key financial events such as rent received, arrears and landlord payments are surfaced within Alto activity logs, ensuring visibility while LettsPay handles processing and reconciliation in the background.

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