Progression Chaser is part of Alto Skills, the AI tools built directly into Alto that take on the time-consuming agency jobs you'd normally do yourself.
Progression Chaser flags the sales at risk of falling through, and explains why. Instead of working through your pipeline sale by sale, Progression Chaser flags the sales that are stalling and drafts the chase for you, so you can act before a sale is lost.
Note
Progression Chaser is in early release and is currently available to a limited group of agencies. We're actively developing the skill, so you'll see improvements to accuracy, speed and features over the coming months. Join the waitlist to be notified when it becomes available to your agency
What can Progression Chaser do?
Progression Chaser helps you keep sales moving through to completion. It can:
- Highlight sales in your pipeline that are at risk of falling through
- Give each sale a fall-through risk band of High, Medium or Low
- Explain why each sale has been flagged, so you know where to focus
- Draft a chase to whoever is holding the sale up, such as the buyer, vendor or a solicitor, ready for you to check and send
- Answer questions about your pipeline, by branch or across your agency
How does Progression Chaser work?
You can scan your whole pipeline or check a single property's fall-through risk, then draft a chase for any sale that needs one. It looks at every live sale that's under offer in the branches you can access.
Find at-risk sales
- Click Skills on the main navigation bar
- Click Progression Chaser from the list of available skills
- Ask Progression Chaser about your whole sales pipeline, a branch or a specific property
- Review the list of flagged sales and the reason shown against each one
- Ask follow-up questions to dig deeper into a specific sale or branch
Each flagged sale shows its risk band and the reasons behind it, such as the time since the last contact, the milestones completed on each side, solicitor status and missed target dates. A sale that's too new to judge shows as Low, and one with no activity for over a year is set aside, so no chase is drafted.
Draft a chase
- From a flagged sale, ask Progression Chaser to draft a chase. It works out who is holding the sale up and drafts the chase to them
- If you want someone else chased, say who in the chat
- Review the draft, checking names, dates and details
- Ask for any changes in the chat
- When you're happy, click Send email, or click Copy email and send it yourself
Chases you send appear on the sale's Timeline, like any email sent from Alto.
Example questions
- "Which properties in the Sheffield branch are stalling?"
- "Is 12 Elm Street at risk of falling through?"
- "What's the fall-through risk for the Johnson sale?"
- "Why is 12 High Street flagged as at risk?"
- "Draft a chase to the buyer's solicitor on 12 High Street"
Best practice
For best results, keep your sales progression milestones up to date in Alto. The more current the record, the more accurate the risk flags. Log calls and other contact in Alto too, as Progression Chaser only counts what's recorded
FAQs
- Is Progression Chaser available to everyone?
Not yet. Progression Chaser is in early release with a limited group of agencies while we gather feedback and improve the skill. We'll open it up more widely in phases. Join the waitlist to be notified when it becomes available to your agency.
- Does Progression Chaser cost extra?
No. Progression Chaser is currently included in your Alto subscription.
- Which sales does it look at?
Every live sale that's under offer, in the branches you can access. It doesn't look at the wider chain, mortgage or survey progress other than as completed milestones, or price renegotiations.
- How does it decide a sale is at risk?
It uses fixed rules: the time since the last contact logged in Alto, and the time since a milestone was last completed on either side. The risk goes up if solicitors aren't instructed on both sides or a target date has passed. The reason is always shown against each flagged sale.
- Why does a sale I know is in trouble show as Low?
Progression Chaser only sees what's recorded in Alto. Calls, texts or conversations that weren't logged don't count, so a sale can look quieter than it is.
- What if a sale is flagged incorrectly?
Check the sale's milestones are up to date in Alto. Your feedback during early release directly shapes how the skill improves, so give us feedback in the app.
- Will Progression Chaser send chases automatically?
No. Every chase stays a draft until you've checked it. You then send it from Progression Chaser, or copy it and send it manually.
- Can it chase other parties, such as the buyer or vendor?
Yes. It drafts the chase to whoever is holding the sale up. To chase someone else, say who in the chat.
- Does it work for lettings?
No. Progression Chaser is currently for sales only, as it focuses on the conveyancing process and the chain.
- Can I use it on mobile?
Yes. Open it from the Alto main navigation bar on your mobile device.
- What isn't supported yet?
We're working on these for future releases:
Editing drafts directly - for now, ask for changes in the chat instead.
Keeping Progression Chaser open side by side while you work in other parts of Alto.
Scheduled reviews - running the review automatically, so you're alerted when a sale needs chasing.
Remembering a property from an earlier message - name the property in each request.
Sending several chases at once - for now, you review and send each chase individually.
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