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Neil Jowett

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Articles

Recent activity by Neil Jowett

  • Unarchiving a contact

    If you have archived a contact, you can easily retrieve them. Click Contacts on the main navigation bar Click the down arrow to the right of the Search Contacts bar in the top right Tick the bo...

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  • Showing when a lettings property is available from

    If a property is not available for immediate occupancy, you can specify on the property record what the available date is. Click Property on the main navigation bar Select the relevant property ...

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  • Changing the display address for a property

    In Alto, you can very easily change what the displayed property address is, on the internet and marketing materials, i.e. brochures and window cards. Click Property on the main navigation bar Se...

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  • Removing or changing the owner of a property

    In Alto, you're able to add and remove owners (vendors and landlords) on a property record.  Note Before you follow the steps below, you must first ensure that any owners that are to be added, ha...

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  • Disabling an applicants requirements profile

    If you need to, you can disable an applicants requirements profile so that it's no longer used when the applicant is matched to properties in the future. The advantage of disabling the profile rath...

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  • Updating a tenancy after failing to let

    Within Alto, you can withdraw a tenancy application if the property fails to let. This can be done from the tenancy progression screen, which can be accessed in any one of three ways, either from P...

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  • Archiving a property

    You can easily archive a property record so that it's hidden by default from future property searches. This article includes:  Archiving a property when adding a new property Archiving an existing...

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  • Transferring contacts to another branch or negotiator

    Contacts in Alto are associated with both a branch office and a negotiator.Depending on your requirements, you may need to transfer a contact to another branch or reassign the contact to a differen...

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  • Adding or removing potential tenants

    You can add or remove potential tenants from proposed tenancies. For full guidance on What happens when a new tenant moves in, or one moves out, click here.  Warning Changes to the list of tenant...

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  • Deleting an applicants requirements profile

    If you need to, you can delete an applicants requirements profile so that it's no longer used when the applicant is matched to properties in the future. However, if you choose to delete the profile...

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