Neil Jowett
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Recent activity by Neil Jowett
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Updating a tenancy in progress if let externally
Within Alto, you can withdraw a tenancy application if the property is let by an external third party.This can be done from the tenancy progression screen, which can be accessed in any one of three...
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Renaming an applicants requirements profile
If you need to, you can rename an applicants requirements profile so that it's easier to differentiate between them when they have more than one, and to easily see what each one is looking for. Som...
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Changing the display address for a property
In Alto, you can very easily change what the displayed property address is, on the internet and marketing materials, i.e. brochures and window cards. Click Properties on the main navigation bar S...
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Removing or changing the owner of a property
In Alto, you're able to add and remove owners (vendors and landlords) on a property record. Note Before you follow the steps below, you must first ensure that any owners that are to be added, ha...
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Disabling an applicants requirements profile
If you need to, you can disable an applicants requirements profile so that it's no longer used when the applicant is matched to properties in the future. The advantage of disabling the profile rath...
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Updating a tenancy after failing to let
Within Alto, you can withdraw a tenancy application if the property fails to let.This can be done from the tenancy progression screen, which can be accessed in any one of three ways, either from Pr...
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Transferring contacts to another branch or negotiator
Contacts in Alto are associated with both a branch office and a negotiator.Depending on your requirements, you may need to transfer a contact to another branch or reassign the contact to a differen...
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Adding or removing potential tenants
You can add or remove potential tenants from proposed tenancies.For full guidance on What happens when a new tenant moves in, or one moves out, click here. Warning Changes to the list of tenants ...
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Deleting an applicants requirements profile
If you need to, you can delete an applicants requirements profile so that it's no longer used when the applicant is matched to properties in the future. However, if you choose to delete the profile...
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Adding private viewing notes to a property
On a Property record, you have the option to add viewing notes. These notes will only appear internally when booking a viewing appointment; i.e. they will not appear on portals.For more information...
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