Losing a contract race

You can still progress a sale if the purchaser is involved in a contract race but has failed to complete their property purchase first.

This can be done in any one of two ways, either from Progressions or from Properties.

Losing a contract race from Progressions

1. Click Progressions on the main navigation bar
2. In the dropdown menu, click NEW Sales progressions
3. You can filter the sales by Branch, Conveyancer, Sales Progressor or Status if you need to narrow down the number of sales listed. Click View full progression alongside the relevant sale in the list
4. Click Actions
5. In the dropdown menu, click Contract Race Lost. (using this option does not affect the status of the property)
6. The Contract Race Lost window opens. 
   
   Type in any relevant Notes
7. Click Save
8. At this point, you may be given the opportunity to generate the appropriate letters relating to losing a contract race. Tick which letters you wish to generate and click Open Letters Now.
   They can then be edited, finalised and sent like any other letter.
   For more information on how to Edit and send an event driven letter, click here

The property's status shows as Withdrawn and the sale will appear in the NEW Sales progressions list if you filter by the Incomplete/Failed Status.

Losing a contract race from Properties

1. Click Properties on the main navigation bar
2. Select the relevant property from Recent & Favourite Properties
   1. Alternatively, find the property using the Search Properties bar in the top right
3. Click Actions
4. In the dropdown menu, click Sales Progression
5. Click Actions
6. In the dropdown menu, click Contract Race Lost. (using this option does not affect the status of the property)
7. The Contract Race Lost window opens. 
   
   Type in any relevant Notes
8. Click Save
9. At this point, you may be given the opportunity to generate the appropriate letters relating to losing a contract race. Tick which letters you wish to generate and click Open Letters Now.
   They can then be edited, finalised and sent like any other letter.
   For more information on how to Edit and send an event driven letter, click here

The property's status shows as Withdrawn and the sale will appear in the NEW Sales progressions list if you filter by the Incomplete/Failed Status.