Changing the status of a sale in progress

Chris Horroll
Chris Horroll
  • Updated

You can amend whether a property with an offer accepted on it continues to be marketed or not. There are three possible statuses for such a property:

  • Under Offer (Available) is a property that is being purchased, continues to be matched out to applicants, and is shown on the portals as "Available"; i.e. with no indication that an offer has been accepted on it. This status would be used if an offer was accepted on a repossessed property
  • Under Offer (Marketing) is a property that is being purchased, continues to be matched out to applicants, and is shown on the portals as "Under Offer"
  • Under Offer (SSTC) is a property that is being purchased, is no longer matched out to applicants, and is shown on the portals as "SSTC"

Any amendments can be made in any one of two ways, either from Progressions or from Properties.

Changing the status of a sale from Progressions

  1. Click Progressions on the main navigation bar
  2. In the dropdown menu, click NEW Sales progressions
  3. You can filter the sales by Branch, Conveyancer, Sales Progressor or Status if you need to narrow down the number of sales listed. Click View full progression alongside the relevant sale in the list
  4. Click Actions
  5. In the dropdown menu, click Set Sale Status to Under Offer(X) where X is the required new status; i.e. either Available, Marketing, or SSTC depending on how marketing of the property is to continue
  6. The Change Property Status window opens. 
    Changing the status of a sale in progress.png
    Confirm any Board change details, if applicable
  7. Type in any relevant Notes
  8. Click OK

The property's status shows as selected.

Changing the status of a sale from Properties

  1. Click Properties on the main navigation bar
  2. Select the relevant property from Recent & Favourite Properties
    1. Alternatively, find the property using the Search Properties bar in the top right
  3. Click Actions
  4. In the dropdown menu, click Sales Progression
  5. Click Actions
  6. In the dropdown menu, click Set Sale Status to Under Offer(X) where X is the required new status; i.e. either Available, Marketing, or SSTC depending on how marketing of the property is to continue
  7. The Change Property Status window opens. 
    Changing the status of a sale in progress.png
    Confirm any Board change details, if applicable
  8. Type in any relevant Notes
  9. Click OK

The property's status shows as selected.

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