Speed up transactions with Tappter’s instant messaging platform

Alto has integrated with Tappter, which is a secure instant messaging platform. 

By using their messaging platform, Tappter enables you to streamline communication and avoid the risks of using personal accounts as it brings together WhatsApp, SMS, email and messages through the Tappter app into one single interface.

What are the benefits of using Tappter?

• Speed things up - Cut out the middleman with group chats that bring customers and partners together throughout the sales and lettings journey
• Streamline communication - No more chasing multiple parties by phone or email. Know exactly when messages and documents have been seen and signed
• Boost partner referrals - Increase the probability of customers taking up referrals with your preferred partners with Tappter’s hyper-convenient service
• Increase transparency - Reduce anxiety and increase transparency by looping partners into conversations every step along the process
• Improve security - Tappter is compliant with data protection laws and decreases your agency's risk of cybersecurity attacks

Setting up the integration

If you would like to request access, whether you're an existing Tappter customer or if you want to get set up as a new customer:

1. Click Integrations on the main navigation bar
2. Click the Communications category
3. Below Tappter, click Tell me more
   1. If you're an existing Tappter customer and want to integrate your account with Alto, click Integrate Tappter. Slide the toggle indicating you have an account and select the branches you'd like to activate. Then, click Integrate, at which point your request will be sent
   2. If you're a new customer wanting to get set up with Tappter, click Register interest. Complete the short form and click Submit. Tappter will then contact you to set up a no-obligation chat so you can find out more about them and how they integrate with Alto

To check on the status of your integration request and whether it's activated within Alto, you can view the Tell me more > Integrate page. 

Here, within the Branch integration section, you can view a Sent date alongside the available branches you have access to - this is the date upon which an activation email was sent to the partner.

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