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Withdrawing an offer from a property

Chris Horroll
Chris Horroll
  • Updated

Within Alto, you're able to withdraw an outstanding offer that has been made but not yet accepted, or withdraw an offer that has already been accepted. 

Recording offer withdrawals ensures negotiation records remain accurate, all parties are kept informed, and property marketing or progression workflows can be updated accordingly.

An offer can be withdrawn from any one of three locations, either from the Dashboard, from Properties, or from Contacts (the applicant).

Withdrawing an offer from a sales property before it's been accepted

Withdrawing an offer received from a prospective purchaser via the Dashboard
  1. Click the Alto Logo (Home tab) on the main navigation bar
  2. Click Dashboard on the Home screen side menu
  3. In the Tasks widget, click Offers
  4. In the list, find the offer that is to be withdrawn and click Offer Received
  5. The Offer Details window opens. Click Withdraw Offer
    Withdrawing an offer from a sales property before it's been accepted.png
  6. Type any relevant notes into the Notes field
  7. Confirm your board ordering requirements (if applicable) to ensure any previously requested marketing boards are updated or cancelled where necessary
    Withdrawing an offer from a sales property before it's been accepted2.png
  8. Click Save
  9. At this point, you may be given the opportunity to create and generate the appropriate letters relating to the offers withdrawal. Tick which letters you wish to generate and click Open Letters Now.
    Withdrawing an offer from a sales property before it's been accepted letters.png
    They can then be edited, finalised and sent like any other letter
    For more information on how to Edit and send an event driven letter, click here

 Note

There may be further offer tasks relating to this offer withdrawal that need to be completed on the dashboard, i.e. Notify Vendor of W/D

Withdrawing an offer received from a prospective purchaser via Properties
  1. Click Properties on the main navigation bar
  2. Select the relevant property from Recent & Favourite Properties
    1.  Alternatively, find the property using the Search Properties bar in the top right
  3. On the property Overview, click Offers
  4. In the Offers list, click the (Received) Offer that is to be withdrawn
  5. The Offer Details window opens. Click Withdraw Offer
    Withdrawing an offer from a sales property before it's been accepted.png
  6. Type any relevant notes into the Notes field
  7. Confirm your board ordering requirements (if applicable) to ensure any previously requested marketing boards are updated or cancelled where necessary
    Withdrawing an offer from a sales property before it's been accepted2.png
  8. Click Save
  9. At this point, you may be given the opportunity to create and generate the appropriate letters relating to the offers withdrawal. Tick which letters you wish to generate and click Open Letters Now.
    Withdrawing an offer from a sales property before it's been accepted letters.png
    They can then be edited, finalised and sent like any other letter
    For more information on how to Edit and send an event driven letter, click here

 Note

There may be further offer tasks relating to this offer withdrawal that need to be completed on the dashboard, i.e. Notify Vendor of W/D

Withdrawing an offer received from a prospective purchaser via Contacts (the applicant)
  1. Click Contacts on the main navigation bar
  2. Select the relevant contact from Recent & Favourite Contacts
    1. Alternatively, find the contact using the Search Contacts bar in the top right
  3. On the contacts Overview, click Offers
  4. In the Offers list, click the (Received) Offer that is to be withdrawn
  5. The Offer Details window opens. Click Withdraw Offer
    Withdrawing an offer from a sales property before it's been accepted.png
  6. Type any relevant notes into the Notes field
  7. Confirm your board ordering requirements (if applicable) to ensure any previously requested marketing boards are updated or cancelled where necessary
    Withdrawing an offer from a sales property before it's been accepted2.png
  8. Click Save
  9. At this point, you may be given the opportunity to create and generate the appropriate letters relating to the offers withdrawal. Tick which letters you wish to generate and click Open Letters Now.
    Withdrawing an offer from a sales property before it's been accepted letters.png
    They can then be edited, finalised and sent like any other letter
    For more information on how to Edit and send an event driven letter, click here

 Note

There may be further offer tasks relating to this offer withdrawal that need to be completed on the dashboard, i.e. Notify Vendor of W/D

Withdrawing an offer from a sales property after it's been accepted

Withdrawing an offer accepted from a prospective purchaser via the Dashboard
  1. Click the Alto Logo (Home tab) on the main navigation bar
  2. Click Dashboard on the Home screen side menu
  3. In the Tasks widget, click Offers
  4. In the list, find the offer that is to be withdrawn and click Offer Accepted
  5. The Offer Details window opens. Click Withdraw Offer
    Withdrawing an offer from a sales property after it's been accepted.png
  6. Type any relevant notes into the Notes field
  7. Confirm your board ordering requirements (if applicable) to ensure any previously requested marketing boards are updated or cancelled where necessary
    Withdrawing an offer from a sales property after it's been accepted2.png
  8. Click Save
  9. At this point, you may be given the opportunity to create and generate the appropriate letters relating to the offers withdrawal. Tick which letters you wish to generate and click Open Letters Now.
    Withdrawing an offer from a sales property after it's been accepted letters.png
    They can then be edited, finalised and sent like any other letter
    For more information on how to Edit and send an event driven letter, click here

 Note

There may be further offer tasks relating to this offer withdrawal that need to be completed on the dashboard, i.e. Notify Vendor of W/D

Withdrawing an offer accepted from a prospective purchaser via Properties
  1. Click Properties on the main navigation bar
  2. Select the relevant property from Recent & Favourite Properties
    1.  Alternatively, find the property using the Search Properties bar in the top right
  3. On the property Overview, click Offers
  4. In the Offers list, click the (Accepted) Offer that is to be withdrawn
  5. The Offer Details window opens. Click Withdraw Offer
    Withdrawing an offer from a sales property after it's been accepted.png
  6. Type any relevant notes into the Notes field
  7. Confirm your board ordering requirements (if applicable) to ensure any previously requested marketing boards are updated or cancelled where necessary
    Withdrawing an offer from a sales property after it's been accepted2.png
  8. Click Save
  9. At this point, you may be given the opportunity to create and generate the appropriate letters relating to the offers withdrawal. Tick which letters you wish to generate and click Open Letters Now.
    Withdrawing an offer from a sales property after it's been accepted letters.png
    They can then be edited, finalised and sent like any other letter
    For more information on how to Edit and send an event driven letter, click here

 Note

There may be further offer tasks relating to this offer withdrawal that need to be completed on the dashboard, i.e. Notify Vendor of W/D

Withdrawing an offer accepted from a prospective purchaser via Contacts (the applicant)
  1. Click Contacts on the main navigation bar
  2. Select the relevant contact from Recent & Favourite Contacts
    1. Alternatively, find the contact using the Search Contacts bar in the top right
  3. On the contacts Overview, click Offers
  4. In the Offers list, click the (Accepted) Offer that is to be withdrawn
  5. The Offer Details window opens. Click Withdraw Offer
    Withdrawing an offer from a sales property after it's been accepted.png
  6. Type any relevant notes into the Notes field
  7. Confirm your board ordering requirements (if applicable) to ensure any previously requested marketing boards are updated or cancelled where necessary
    Withdrawing an offer from a sales property after it's been accepted2.png
  8. Click Save
  9. At this point, you may be given the opportunity to create and generate the appropriate letters relating to the offers withdrawal. Tick which letters you wish to generate and click Open Letters Now.
    Withdrawing an offer from a sales property after it's been accepted letters.png
    They can then be edited, finalised and sent like any other letter
    For more information on how to Edit and send an event driven letter, click here

 Note

There may be further offer tasks relating to this offer withdrawal that need to be completed on the dashboard, i.e. Notify Vendor of W/D

Withdrawing an offer from a lettings property before it's been accepted

Withdrawing an offer received from a prospective tenant via the Dashboard
  1. Click the Alto Logo (Home tab) on the main navigation bar
  2. Click Dashboard on the Home screen side menu
  3. In the Tasks widget, click Offers
  4. In the list, find the offer that is to be withdrawn and click Offer Received
  5. The Offer Details window opens. Click Withdraw Offer
    Withdrawing an offer from a lettings property before it's been accepted1.png
  6. Type any relevant notes into the Notes field
  7. Confirm your board ordering requirements (if applicable) to ensure any previously requested marketing boards are updated or cancelled where necessary
    Withdrawing an offer from a lettings property before it's been accepted2.png
  8. Click Save
  9. At this point, you may be given the opportunity to create and generate the appropriate letters relating to the offers withdrawal. Tick which letters you wish to generate and click Open Letters Now.
    They can then be edited, finalised and sent like any other letter
    For more information on how to Edit and send an event driven letter, click here

 Note

There may be further offer tasks relating to this offer withdrawal that need to be completed on the dashboard, i.e. Notify Landlord of W/D

Withdrawing an offer received from a prospective tenant via Properties
  1. Click Properties on the main navigation bar
  2. Select the relevant property from Recent & Favourite Properties
    1.  Alternatively, find the property using the Search Properties bar in the top right
  3. On the property Overview, click Offers
  4. In the Offers list, click the (Received) Offer that is to be withdrawn
  5. The Offer Details window opens. Click Withdraw Offer
    Withdrawing an offer from a lettings property before it's been accepted1.png
  6. Type any relevant notes into the Notes field
  7. Confirm your board ordering requirements (if applicable) to ensure any previously requested marketing boards are updated or cancelled where necessary
    Withdrawing an offer from a lettings property before it's been accepted2.png
  8. Click Save
  9. At this point, you may be given the opportunity to create and generate the appropriate letters relating to the offers withdrawal. Tick which letters you wish to generate and click Open Letters Now.
    They can then be edited, finalised and sent like any other letter
    For more information on how to Edit and send an event driven letter, click here

 Note

There may be further offer tasks relating to this offer withdrawal that need to be completed on the dashboard, i.e. Notify Landlord of W/D

Withdrawing an offer received from a prospective tenant via Contacts (the applicant)
  1. Click Contacts on the main navigation bar
  2. Select the relevant contact from Recent & Favourite Contacts
    1. Alternatively, find the contact using the Search Contacts bar in the top right
  3. On the contacts Overview, click Offers
  4. In the Offers list, click the (Received) Offer that is to be withdrawn
  5. The Offer Details window opens. Click Withdraw Offer
    Withdrawing an offer from a lettings property before it's been accepted1.png
  6. Type any relevant notes into the Notes field
  7. Confirm your board ordering requirements (if applicable) to ensure any previously requested marketing boards are updated or cancelled where necessary
    Withdrawing an offer from a lettings property before it's been accepted2.png
  8. Click Save
  9. At this point, you may be given the opportunity to create and generate the appropriate letters relating to the offers withdrawal. Tick which letters you wish to generate and click Open Letters Now.
    They can then be edited, finalised and sent like any other letter
    For more information on how to Edit and send an event driven letter, click here

 Note

There may be further offer tasks relating to this offer withdrawal that need to be completed on the dashboard, i.e. Notify Landlord of W/D

Withdrawing an offer from a lettings property after it's been accepted

Withdrawing an offer accepted from a prospective tenant via the Dashboard
  1. Click the Alto Logo (Home tab) on the main navigation bar
  2. Click Dashboard on the Home screen side menu
  3. In the Tasks widget, click Offers
  4. In the list, find the offer that is to be withdrawn and click Offer Accepted
  5. The Offer Details window opens. Click Withdraw Offer
    Withdrawing an offer from a lettings property after it's been accepted1.png
  6. Type any relevant notes into the Notes field
  7. Confirm your board ordering requirements (if applicable) to ensure any previously requested marketing boards are updated or cancelled where necessary
    Withdrawing an offer from a lettings property after it's been accepted2.png
  8. Click Save
  9. At this point, you may be given the opportunity to create and generate the appropriate letters relating to the offers withdrawal. Tick which letters you wish to generate and click Open Letters Now.
    They can then be edited, finalised and sent like any other letter
    For more information on how to Edit and send an event driven letter, click here

 Note

There may be further offer tasks relating to this offer withdrawal that need to be completed on the dashboard, i.e. Notify Landlord of W/D

Withdrawing an offer accepted from a prospective tenant via Properties
  1. Click Properties on the main navigation bar
  2. Select the relevant property from Recent & Favourite Properties
    1.  Alternatively, find the property using the Search Properties bar in the top right
  3. On the property Overview, click Offers
  4. In the Offers list, click the (Accepted) Offer that is to be withdrawn
  5. The Offer Details window opens. Click Withdraw Offer
    Withdrawing an offer from a lettings property after it's been accepted1.png
  6. Type any relevant notes into the Notes field
  7. Confirm your board ordering requirements (if applicable) to ensure any previously requested marketing boards are updated or cancelled where necessary
    Withdrawing an offer from a lettings property after it's been accepted2.png
  8. Click Save
  9. At this point, you may be given the opportunity to create and generate the appropriate letters relating to the offers withdrawal. Tick which letters you wish to generate and click Open Letters Now.
    They can then be edited, finalised and sent like any other letter
    For more information on how to Edit and send an event driven letter, click here

 Note

There may be further offer tasks relating to this offer withdrawal that need to be completed on the dashboard, i.e. Notify Landlord of W/D

Withdrawing an offer accepted from a prospective tenant via Contacts (the applicant)
  1. Click Contacts on the main navigation bar
  2. Select the relevant contact from Recent & Favourite Contacts
    1. Alternatively, find the contact using the Search Contacts bar in the top right
  3. On the contacts Overview, click Offers
  4. In the Offers list, click the (Accepted) Offer that is to be withdrawn
  5. The Offer Details window opens. Click Withdraw Offer
    Withdrawing an offer from a lettings property after it's been accepted1.png
  6. Type any relevant notes into the Notes field
  7. Confirm your board ordering requirements (if applicable) to ensure any previously requested marketing boards are updated or cancelled where necessary
    Withdrawing an offer from a lettings property after it's been accepted2.png
  8. Click Save
  9. At this point, you may be given the opportunity to create and generate the appropriate letters relating to the offers withdrawal. Tick which letters you wish to generate and click Open Letters Now.
    They can then be edited, finalised and sent like any other letter
    For more information on how to Edit and send an event driven letter, click here

 Note

There may be further offer tasks relating to this offer withdrawal that need to be completed on the dashboard, i.e. Notify Landlord of W/D

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