Alto Lead Flow (powered by Bridge AI)

Chris Horroll
Chris Horroll
  • Updated

Alto Lead Flow is part of Alto Intelligence - Alto’s suite of AI capabilities.

Powered by Bridge AI, it gives estate and letting agents an AI assistant that never sleeps: a fully automated lead journey covering instant response, smart qualification and seamless diary booking, all written straight into Alto.

What are the benefits of using Bridge AI?

  • Instant AI led response across WhatsApp, email, web & portals - Never miss a lead; increased enquiry to viewing conversion; improved customer experience
  • 24/7 automated workflow across sales & lettings - Significantly reduced administrative burden and increased staff productivity
  • Real time diary availability and automated viewing booking in Alto - More viewings, less admin, reduced no shows, and increased applicant throughput
  • Conversational qualification with tailored question flows - Higher quality applicants; faster shortlisting; stronger matching accuracy
  • Cross selling of alternative properties - Higher utilisation of stock and increased downstream opportunity per lead

To find upgraded plans that might suit your agency better, please see the .pdf attachment at the bottom of this article.

Setting up the integration

If you would like to request access, whether you're an existing Bridge AI customer or if you want to get set up as a new customer:

  1. Click Integrations on the main navigation bar
  2. Click the Lead Management category
  3. Below Alto Lead Flow, click View
    1. If you're an existing Bridge AI customer and want to integrate your account with Alto, click Set Up Alto Lead Flow. Tick to accept the terms and conditions, then click Enable integration. Select the branches you'd like to activate, then click Activate
    2. If you're a new customer wanting to get set up with Alto Lead Flow, click Register interest. Complete the short form and click Submit. Alto Lead Flow will then contact you to set up a no-obligation chat so you can find out more about them and how they integrate with Alto

To check on the status of your integration request and whether it's activated within Alto, you can click on Integrations > My Integrations > Alto Lead Flow Settings > Branches.  

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Here, within the Branch integration section, you can view the current status for each branch, alongside the date of the most recent status change.

How does the integration work?

Every enquiry from portals, email, WhatsApp or web is answered instantly, qualified against budget and preferences, and matched to your existing Alto contacts.

When the applicant is ready, Bridge AI offers real time diary availability and books the viewing automatically into the Alto Diary, with all notes, tasks and outcomes synced straight into your Alto dashboards and the property Timeline. If the applicant isn’t right for one property, the AI can cross-sell suitable alternatives to keep them engaged.

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