Streamline property inspections and reports with TouchRight

Alto has integrated with TouchRight, a property inspection and reporting platform with AI assisted tools designed to simplify site visits and reduce manual admin.

By connecting directly with Alto, TouchRight eliminates double data entry by syncing property, tenant and appointment details into your reports automatically. With mobile first tools, AI assisted report writing and support for compliance requirements, you can complete inspections on site, capture clear evidence and generate professional, branded reports that sync back into Alto for a fully paperless workflow.

What are the benefits of using TouchRight?

• Automatic data sync - Eliminate double keying by syncing inspection data instantly between TouchRight and Alto
• Branded inspection reports - Generate professional, branded reports with a click-to-enlarge image gallery for clear, visual evidence
• Flexible on site and remote reporting - Complete inspection reports on site or back in the office, with workflows that adapt to how your team works
• Tagged compliance and maintenance issues - Clearly flag compliance and maintenance items within reports to support follow-up actions and ongoing property management

Setting up the integration

If you would like to request access, whether you're an existing TouchRight customer or if you want to get set up as a new customer:

1. Click Integrations on the main navigation bar
2. Click the Property Management category
3. Below TouchRight, click Tell me more
   1. If you're an existing TouchRight customer and want to integrate your account with Alto, click Integrate TouchRight. Slide the toggle indicating you have an account and select the branches you'd like to activate. Then, click Integrate, at which point your request will be sent
   2. If you're a new customer wanting to get set up with TouchRight, click Register interest. Complete the short form and click Submit. TouchRight will then contact you to set up a no-obligation chat so you can find out more about them and how they integrate with Alto

To check on the status of your integration request and whether it's activated within Alto, you can view the Tell me more > Integrate page. 

Here, within the Branch integration section, you can view a Sent date alongside the available branches you have access to - this is the date upon which an activation email was sent to the partner.

How does the integration work?

TouchRight integrates with Alto to streamline the inspection and reporting process.

Property, landlord, tenant and appointment data is automatically synced from Alto into TouchRight, allowing your team to complete inspections and reports on site without re-entering information.

Once a report is finalised, it is automatically synced back into Alto, ensuring all documentation, images and updates are stored against the correct record.

This two-way data flow removes duplication, keeps information consistent across both systems and ensures Alto remains your central source of truth.

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