Our product development team is constantly innovating, to build a better Alto software experience.
Every time we've added a new feature, we've notified all our users within Alto itself utilising in product messaging.
However, for a full list of the changes on a monthly basis such as new features, any improvements or product fixes to our software, please see the relevant articles in our Release Notes sections of the Help Centre.
Product fixes
Fixed an issue with duplicate entries appearing on the sales performance report for fall throughs
This product fix went live on 18th June.
We were made aware of an issue whereby within Analytics, the Sales performance report was showing duplicate entries on the Fall throughs tab.
This has now been fixed.
Fixed an issue that was preventing Keyflo property questionnaire details being imported
This product fix went live on 17th June.
As part of reviewing and importing the property questionnaire information, we were made aware of an issue whereby any information that was entered in the Construction field was blocking all the information being imported directly onto the Alto property record.
This has now been fixed, and now the details will successfully import.
Fixed an issue with tenancy statuses as part of Event Dates on the Property Management Dashboard
This product fix went live on 11th June.
We were made aware of an issue with tenancy statuses whereby if a tenancy renewal had been cancelled, Event Dates on the Property Management Dashboard was showing the tenancy status as Renewal Cancelled instead of the actual tenancy status, i.e. Active, Periodic or Vacate In Progress.
This has now been fixed and the correct status is now shown.
Fixed an issue with the ordering of Event Dates on the Property Management Dashboard
This product fix went live on 10th June.
We were made aware of an issue with the ordering of Event Dates on the Property Management Dashboard whereby if you applied filters and a sort order to the dates in a list, when a date in the filtered list was updated, the selected filters and sort order were lost.
This has now been fixed.
Fixed an issue with floorplan sizing
This product fix went live on 10th June.
We were made aware of an issue in our new property workflow whereby when a floorplan was in the the Media gallery, the image of it was being resized and some of the content cropped.
Following changes by the portals, we’ve followed suit by moving the floorplan out of the Media gallery and instead it now shows as a separate image.
Fixed an issue with yahoo emails not rendering correctly
This product fix went live on 5th June.
We were made aware of an issue whereby the banner in the Keyflo magic link email wasn’t rendering correctly for users with a Yahoo email address.
This has now been fixed.
Fixed an issue with incorrect urls on the client activity page
This product fix went live on 5th June.
We were made aware of an issue on the Client activity page (accessed via the Client activity notification) whereby when clicking on a contact link, it would redirect you to an error page.
This has now been fixed.
Fixed an issue with viewing reminders still being sent to deleted contacts
This product fix went live on 5th June.
We were made aware of an issue whereby if a viewing was booked and confirmed for an applicant, and the applicant contact record was deleted without cancelling the viewing, email and SMS reminders for the viewing were still being sent to the contact.
This has now been fixed.
Fixed an issue with 'approve listing' statuses
This product fix went live on 4th June.
We were made aware of a few issues related to the statuses shown on the Client activity page (accessed via the Client activity notification) for the Approve listing task Type.
Previously there were times when the task was Completed but the agent status was Awaiting approval or the client status was Pending. This has now been fixed.
Fixed an issue with EPC values over 100
This product fix went live on 4th June.
We were made aware of an issue in our new property workflow whereby it didn’t support EPCs where the value was over 100.
This has now been fixed, and you can now enter the correct EPC value.
Fixed an issue with forward dated receipt transactions
This product fix went live on 2nd June.
Forward dated receipts are no longer allowed as they were always entered in error.
Now, the date picker won’t allow you to select a date after today. If you manually enter a date after today, the following message is displayed: You cannot select a future receipt date.
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