Our product development team is constantly innovating, to build a better Alto software experience.
Every time we've added a new feature, we've notified all our users within Alto itself utilising in product messaging.
However, for a full list of the changes on a monthly basis such as new features, any improvements or product fixes to our software, please see the relevant articles in our Release Notes sections of the Help Centre.
New features
To view a log of the latest new features within Alto:
- Sign in to Alto
- Click the Alto icon in the bottom right corner of the screen
- Click Product updates
- A summary list of our Product updates display. Some new feature updates will include links that take you to the relevant page within Alto. Popup messaging and/or guides may then launch to provide you with more information on what's new
Analytics - Property Management: Arrears dashboard released
This new feature went live on 27th August.
As part of our Analytics functionality, we've added a new Property Management: Arrears dashboard.
The report provides insight into the money you're owed primarily due to rent arrears but can also provide good visibility and insight to other arrears in a single report.
Some of the answers you can gain from the report include:
- Percentage of active tenancies in arrears - you may find this useful when marketing your services to prospective landlords. Plus, it can be used to help incentivise your teams to chase down arrears
- Repeat late payers - we've introduced a new style of visualisation to help you identify tenants that have been in arrears more than once, helping you see who the repeat late payers are, and crucially indicating how much they currently owe. You may find this useful when needing to provide evidence of grounds for serving a Section 8 notice to a tenant
- Average days to collect - view a month on month comparison for the last 12 months of how many debts you're closing down each month
- Map of arrears - view a map detailing the arrears hot spots
- All arrears
Alto property workflow - additional property questionnaire questions
This new feature went live on 26th August.
As part of our new property workflow, on the Pre-marketing tab, the Property questionnaire 'owner task' lets you share a questionnaire to gather National Trading Standards material information about the property from the owner.
In addition to the default set of 50+ questions included in the questionnaire that are published to portals, we've now expanded the question library for both sales and lettings so you're able to configure it to your needs by choosing to include from over 250 extra, optional questions based on best practice from PropertyMark.
For more information on Configuring your property questionnaire questions within Keyflo, click here.
Improvements
Analytics improvements
This improvement went live on 29th August.
Based on your feedback, we’ve made some further improvements to our Analytics functionality (in addition to what we've already listed in the release notes below):
- We've increased the frequency data refreshes, from overnight to every 2 hours
- We've improved the accuracy of data on the Sales pipeline dashboard Under offer tab
- Added a Property is archived filter to most reports
- Added more details about lost instructions in the underlying data on the Sales and Lettings performance dashboards
- Published to web, allow matching and your link is now available to add to underlying data on sales reports
Alto property workflow - Uploading documents that aren't to be published on the listing
This improvement went live on 29th August.
As part of our new property workflow, on the Pre-marketing tab, there's now a Documents section where you can add any documents that you want to store against the property that AREN'T to be published on the listing. Examples could include any guarantees, epc certificates or other useful documents.
Documents that ARE to be published on the listing should be uploaded via the Media section below.
Analytics - Suspended properties tab added to the Lettings pipeline report
This improvement went live on 22nd August.
As a result of your Analytics feedback, we've added a new Suspended properties tab to the Lettings pipeline dashboard which contains a table that lists all suspended properties. You may want to review properties that might come back on the market.
Analytics - 'On Market Date' column added to the Sales performance report
This improvement went live on 22nd August.
From your Analytics feedback, you told us you wanted to be able to see which of your properties instructed within a date range had been made available.
As a result, on the Instructions tab of the Sales performance dashboard, we've added a new On Market Date column within the Table breakdown of instructions.
Analytics - Totals added to columns in tables
This improvement went live on 22nd August.
From your Analytics feedback, you told us you wanted totals added to columns in the table breakdowns.
As a result, we've added summaries to all tables showing totals for all columns.
Analytics - 'Works Order Managed By' filter added to the Property Management: Maintenance report
This improvement went live on 22nd August.
From your Analytics feedback, you told us you wanted to filter by the person the work order is managed by in addition to the usual property manager filter.
As a result, we've added a new Works Order Managed By filter to the Property Management: Maintenance dashboard.
Keyflo - email address changes
This improvement went live on 18th August.
We've released the ability for Keyflo to be able to make email updates, for example, if there have been typos on the original email address or if the contact (client) changes their email address.
Tip added to the dates tab when creating property match groups
This improvement went live on 15th August.
A tip has been added to the top of the Dates tab when creating new property match groups, to avoid confusion with rolling date behaviour.
'Date filters are relative to today and update daily. Selecting today's date will always refer to the current date.'
Adding the option of rolling dates OR fixed dates will be considered in the future.
For more information on Creating a match group for Properties, click here.
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Related Help Centre articles that you may find useful.